Detail-Oriented Vehicle Service Contract Claims Specialist

Easy Auto & Sunrise Acceptance; Cleveland (OH); On-site; USD 46,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental

Vision

Short-term disability insurance

401(k) plan with company match

Company-paid life insurance

Paid holidays

Paid time off

Job summary

Sunrise Acceptance, headquartered in Cleveland, TN, is seeking a full-time Vehicle Service Contract Claims Specialist. Responsibilities include handling customer calls, collecting claim details, explaining warranty coverage, and documenting claim information.

Ideal candidates are detail-oriented, with strong communication and organizational skills, able to multitask in a fast-paced office. Must be proficient with Microsoft Word and Excel.

Qualifications

• Strong data entry and customer service background.
• Excellent communication, organizational, and interpersonal skills.
• Must be computer literate; proficient in Microsoft Office.

Responsibilities

• Answer customer calls and gather claims details.
• Explain warranty coverage to customers.
• Document important information related to the claim.
• Obtain repair estimates.
• Perform general office clerical duties.

Skills

Attention to detail

Customer service

Multitasking

Communication

Teamwork

Tools

Microsoft Word

Microsoft Excel

Job description

Sunrise Acceptance, headquartered in Cleveland, TN, is seeking a full-time Vehicle Service Contract Claims Specialist. Responsibilities include handling customer calls, collecting claim details, explaining warranty coverage, and documenting claim information.

Ideal candidates are detail-oriented, with strong communication and organizational skills, able to multitask in a fast-paced office. Must be proficient with Microsoft Word and Excel.