Customer-Driven Automotive Service Advisor

Bmwofsudbury; Boston (MA); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Paid holidays

Paid training

401k with company match

Employee discounts on parts and service repairs

Job summary

A leading automotive retailer in Boston is seeking a Service Advisor to provide exceptional guest experiences and support to customers. This role requires building rapport with customers, advising them on vehicle maintenance, and generating accurate repair estimates. Ideal candidates will have previous automotive experience and strong customer service skills. The position offers a salary between $70,000 and $80,000 annually along with comprehensive benefits including health insurance, paid time off, and training programs.

Qualifications

• Previous automotive Service Advisor experience heavily preferred.
• Must have a valid driver's license.
• Must be able to pass pre-employment screening.

Responsibilities

• Greet customers in a friendly manner and obtain vehicle information.
• Advise customers on vehicle maintenance in accordance with specifications.
• Generate and provide accurate estimates of repairs.

Skills

Customer service

Phone skills

Computer skills

Relationship building

Job description

A leading automotive retailer in Boston is seeking a Service Advisor to provide exceptional guest experiences and support to customers. This role requires building rapport with customers, advising them on vehicle maintenance, and generating accurate repair estimates. Ideal candidates will have previous automotive experience and strong customer service skills. The position offers a salary between $70,000 and $80,000 annually along with comprehensive benefits including health insurance, paid time off, and training programs.