Vehicle Service Advisor & Customer Concierge

Honda of Jonesboro; Jonesboro (AR); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental and Life Insurance

Vision Insurance

401K

Paid time off

Job summary

Honda of Jonesboro is looking for an experienced service advisor to ensure excellent customer service by providing accurate and effective advice. The role involves scheduling service appointments, greeting customers, and obtaining vehicle information.

Candidates should have at least 2 years of service advisor experience and advanced skills in Reynolds and Reynolds. A high school diploma is required, while a Bachelor’s degree is preferred. Join our team for competitive benefits and a great work environment!

Qualifications

• 2+ years’ experience as service advisor preferred.
• Demonstrate knowledge in the area of service in order to advise customers.
• Advanced computer skills, specifically in Reynolds and Reynolds.

Responsibilities

• Ensure excellent customer service by providing accurate and effective advice.
• Schedule service appointments and obtain vehicle data.
• Write up customer’s vehicle issues accurately and clearly.

Skills

Service knowledge

Customer service

Computer skills (Reynolds and Reynolds)

Confidentiality

Education

High school diploma

Bachelor’s degree in business-related field

Job description

Honda of Jonesboro is looking for an experienced service advisor to ensure excellent customer service by providing accurate and effective advice. The role involves scheduling service appointments, greeting customers, and obtaining vehicle information.

Candidates should have at least 2 years of service advisor experience and advanced skills in Reynolds and Reynolds. A high school diploma is required, while a Bachelor’s degree is preferred. Join our team for competitive benefits and a great work environment!