Vehicle Sales Operations Specialist

Cox Enterprises

Hayward (CA)

On-site

USD 33,000 - 50,000

Full time

5 days ago

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Job summary

Cox Automotive—Manheim division in Hayward, CA—is seeking a Commercial Services Specialist II to support the full lifecycle of vehicle sales. You will maintain records, coordinate with teams, and ensure accurate data entry and invoicing for transactions.

The role emphasizes organization, customer service, and cross-functional collaboration in a fast-paced environment with on-site work only.

Qualifications

High school diploma/GED and 3 years of experience in a related field.
The right candidate could also have a different combination, such as any level of degree/certification beyond a high school diploma/GED.
Strong organizational, problem-solving, relationship-building and interpersonal skills.
Bachelor’s degree in a related discipline is preferred.
Experience using Salesforce, AS400, Workbench and Excel.
Previous experience as a Commercial Services Specialist is preferred.

Responsibilities

Accurately enter and maintain vehicle information, including VINs, condition reports, pricing and inventory details in AS400.
Keep physical and digital vehicle files up to date.
Build strong relationships by responding to inquiries, resolving issues and ensuring customer requirements are met.
Partner with internal teams to verify titles, track repairs, apply charges and prepare vehicles for in-lane and online sales.
Review incoming vehicle data, investigate discrepancies, confirm sale eligibility and provide inventory reporting to customers.
Prepare run lists and sale packages, support sale-day operations, balance sales with accounting and complete invoicing and reporting.
Follow all safety procedures while actively supporting a culture of safety excellence.