Commercial Services Specialist II (Manheim)

Cox Enterprises; Atlanta (GA); On-site; USD 45,000 - 65,000; Full time

Job summary

Manheim, a Cox Automotive company, seeks a Commercial Services Specialist II to support vehicle sales by maintaining accurate records and coordinating with customers and internal teams to keep transactions on track.

You will enter vehicle data, respond to inquiries, verify titles, track repairs, and prepare vehicles for in-lane and online sales while upholding safety standards.

Qualifications

• HS diploma/GED with 3 years’ related experience OR 5 years’ related experience
• Bachelor’s degree in a related discipline preferred
• Strong organizational, problem-solving, relationship-building and interpersonal skills

Responsibilities

• Enter and maintain vehicle information including VINs, condition reports, pricing and inventory in AS400
• Keep physical and digital vehicle files up to date
• Respond to inquiries, resolve issues and ensure customer requirements are met
• Coordinate with internal teams to verify titles, track repairs and prepare vehicles for sale
• Review incoming data, investigate discrepancies, confirm sale eligibility and provide inventory reporting
• Prepare run lists and sale packages and support sale-day operations
• Follow safety procedures and contribute to a culture of safety excellence

Skills

Salesforce

AS400

Workbench

Excel

Education

High School Diploma/GED

Bachelor’s degree in related discipline

Tools

Salesforce

AS400

Workbench

Excel

Job description

At Manheim (a Cox Automotive company), every vehicle sale depends on great operational support.

As a Commercial Services Specialist II, you’ll play an important role in every transaction by maintaining accurate vehicle information, supporting customers and partnering with other teams to keep sales running smoothly from start to finish.

If you enjoy solving problems, collaborating with others and taking pride in a job well done,

What You’ll Do

You’ll support the full lifecycle of vehicle sales by maintaining accurate records, supporting customers and coordinating across teams to keep transactions on track. In this role, you will:

• Accurately enter and maintain vehicle information, including VINs, condition reports, pricing and inventory details in AS400.
• Keep physical and digital vehicle files up to date.
• Build strong relationships by responding to inquiries, resolving issues and ensuring customer requirements are met.
• Partner with internal teams to verify titles, track repairs, apply charges and prepare vehicles for in-lane and online sales.
• Review incoming vehicle data, investigate discrepancies, confirm sale eligibility and provide inventory reporting to customers.
• Prepare run lists and sale packages, support sale-day operations, balance sales with accounting and complete invoicing and reporting.
• Follow all safety procedures while actively supporting a culture of safety excellence.

Who You Are

You stay organized, and communicate effectively and are passionate about automotive. You also have the following:

Minimum Requirements

• High School Diploma/GED and 3 years’ experience in a related field.
• OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline;
• OR 5 years’ experience in a related field.
• Strong organizational, problem-solving, relationship-building and interpersonal skills

Preferred Qualifications

• Bachelor’s degree in a related discipline
• Experience using Salesforce, AS400, Workbench and Excel
• Previous experience as a Commercial Services Specialist

Be the driving force behind Manheim and Cox Automotive.