Vehicle Sales Associate - Customer-First Auto Expert

Gerdes Northend Auto LLC; Davenport (IA); On-site; USD 25,000 - 40,000; Full time

Job summary

Gerdes Northend Auto LLC in Davenport, IA is seeking a full-time Sales Associate to greet customers, understand their vehicle needs, and present suitable inventory options. You will conduct test drives, explain features, and help customers compare financing options to fit their budget.

You'll maintain product knowledge, update CRM data, follow up on leads, and collaborate with management and service staff to ensure a smooth, customer-centered buying experience from initial contact to post-sale

Qualifications

• Strong customer service and interpersonal skills.
• Sales aptitude with ability to meet or exceed goals.
• General business and administrative skills, such as handling paperwork accurately and using dealership or CRM software.
• Interest in learning automotive products, features, and industry trends.

Responsibilities

• Greet and engage customers and assess vehicle needs.
• Demonstrate vehicles and conduct test drives.
• Explain features, pricing and financing options to customers.
• Prepare sales quotes and guide customers through financing and purchase paperwork.
• Update customer information in dealership systems and follow up leads.

Skills

Customer service

Sales

Communication

Time management

Education

High school diploma

Tools

CRM software

Job description

Gerdes Northend Auto LLC in Davenport, IA is seeking a full-time Sales Associate to greet customers, understand their vehicle needs, and present suitable inventory options. You will conduct test drives, explain features, and help customers compare financing options to fit their budget.

You'll maintain product knowledge, update CRM data, follow up on leads, and collaborate with management and service staff to ensure a smooth, customer-centered buying experience from initial contact to post-sale