Automotive Sales Associate – Guest-Focused & Target-Driven

Ferman of Countryside LLC; Clearwater (FL); On-site; USD 35,000 - 50,000; Full time

Job summary

Ferman of Countryside LLC in Florida is seeking a Sales Associate to assist guests in selecting and purchasing new and pre-owned vehicles, guiding them from inquiry to delivery while delivering exceptional service. You will present features, arrange demonstrations and test drives, handle financing options, manage CRM records, and collaborate with finance managers to finalize transactions.

A fast-paced automotive retail environment requires strong communication, a customer-first mindset, and the

Qualifications

• Excellent communication, negotiation and interpersonal skills.
• Strong guest service and relationship-building abilities.
• Ability to work in a fast-paced, commission-driven environment.
• Strong organizational and time-management skills.
• Self-motivated with a results-driven mindset.
• Ability to learn and retain product knowledge quickly.
• Basic computer and CRM proficiency preferred.
• Professional demeanor and positive attitude.

Responsibilities

• Greet and assist guests in selecting new and used vehicles based on needs and preferences.
• Present vehicle features, benefits, pricing, and financing options clearly and professionally.
• Conduct vehicle demonstrations and test drives with guests.
• Build and maintain strong relationships with guests to encourage repeat and referral business.
• Follow up with guests after initial contact to maintain engagement and close sales.
• Maintain accurate records of guest interactions in CRM systems.
• Work with internet leads, showroom traffic, and phone inquiries to generate sales opportunities.
• Collaborate with finance managers to ensure smooth transaction completion.
• Stay knowledgeable about inventory, promotions, and manufacturer incentives.
• Appraise trade-in vehicles and provide accurate evaluations.
• Achieve or exceed monthly sales targets and performance goals.
• Ensure all paperwork is completed accurately and in compliance with dealership policies.
• Maintain a professional appearance and guest-focused attitude at all times.
• Participate in sales meetings, training sessions, and dealership events.

Skills

Communication skills

Negotiation

Interpersonal skills

Guest service

Relationship building

Time management

CRM proficiency

Product knowledge

Education

High school diploma or GED

Associate or Bachelor degree in Business/Marketing

Tools

CRM system

Job description

Ferman of Countryside LLC in Florida is seeking a Sales Associate to assist guests in selecting and purchasing new and pre-owned vehicles, guiding them from inquiry to delivery while delivering exceptional service. You will present features, arrange demonstrations and test drives, handle financing options, manage CRM records, and collaborate with finance managers to finalize transactions.

A fast-paced automotive retail environment requires strong communication, a customer-first mindset, and the