Sales Associate

Gerdes Northend Auto LLC; Davenport (IA); On-site; USD 25,000 - 40,000; Full time

Job summary

Gerdes Northend Auto LLC in Davenport, IA is seeking a full-time Sales Associate to greet customers, understand their vehicle needs, and present suitable inventory options. You will conduct test drives, explain features, and help customers compare financing options to fit their budget.

You'll maintain product knowledge, update CRM data, follow up on leads, and collaborate with management and service staff to ensure a smooth, customer-centered buying experience from initial contact to post-sale

Qualifications

• Strong customer service and interpersonal skills.
• Sales aptitude with ability to meet or exceed goals.
• General business and administrative skills, such as handling paperwork accurately and using dealership or CRM software.
• Interest in learning automotive products, features, and industry trends.

Responsibilities

• Greet and engage customers and assess vehicle needs.
• Demonstrate vehicles and conduct test drives.
• Explain features, pricing and financing options to customers.
• Prepare sales quotes and guide customers through financing and purchase paperwork.
• Update customer information in dealership systems and follow up leads.

Skills

Customer service

Sales

Communication

Time management

Education

High school diploma

Tools

CRM software

Job description

Company Description

Gerdes Northend Auto LLC is an automotive company based in Clinton, Iowa, serving drivers in the surrounding region with vehicle sales and related services. The company operates from 720 Tower Rd and focuses on providing reliable transportation options and customer-centered support. Team members work in a close-knit environment where customer satisfaction and integrity are central to daily operations. Applicants can expect to join a locally rooted business with opportunities to build long-term relationships with returning customers and the community.

Role Description

The Sales Associate is a full-time, on-site role located in Davenport, IA. This position is responsible for greeting and engaging customers, understanding their vehicle needs, and presenting suitable inventory options. Day-to-day tasks include conducting test drives, explaining vehicle features and pricing, preparing sales quotes, and guiding customers through financing and purchase processes. The Sales Associate will maintain product knowledge, update customer information in dealership systems, follow up with leads, and support showroom organization and vehicle display. The role collaborates closely with management and service staff to ensure a smooth customer experience from initial contact to post-sale support.

Qualifications

• Strong customer service and interpersonal skills, with the ability to build rapport and communicate clearly with a diverse range of customers.
• Sales aptitude, including basic negotiation skills, comfort discussing pricing, and the ability to meet or exceed sales and performance goals.
• General business and administrative skills, such as handling paperwork accurately, using dealership or CRM software, and managing time effectively.
• Interest in and ability to learn automotive products, features, and industry trends to provide informed guidance to customers.
• High school diploma or equivalent; prior experience in retail, hospitality, or automotive sales is beneficial but not required.
• Reliable attendance, professional demeanor, and willingness to work weekends or evenings as needed.
• Valid driver’s license with a safe driving record.