Vehicle Recovery Associate

United States 2 Avis Budget Car Rental LLC; Virginia Beach (VA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Access to Medical, Dental, Vision, and

Life and Disability insurance

401(k) Retirement Plan with company-mt

Job summary

Avis Budget Group is seeking a Security/Recovery Coordinator in Virginia Beach to manage the reconciliation of daily ISO reports, coordinate with local law enforcement for recovery of stolen vehicles, and document recoveries in the Foundry Case Management system. You will ensure vehicles are eligible for recovery, place them back into rentable status, and interact with leadership and field teams.

You will review SVR submissions, close contracts when required, and maintain proactive

Qualifications

• High School Diploma or GED required.
• 2 years formal training or equivalent job-related experience.
• Wizard/BlueZone and Foundry experience is a plus.
• Excellent Communication skills.
• Must be detailed oriented, excellent organizational skills.
• Basic knowledge of PC and Microsoft Office.

Responsibilities

• Reconciliation of daily ISO report for assigned region contacting local Law Enforcement agencies to confirm recovery of stolen vehicles
• Submit Impound recovery notification upon receiving confirmation of recovery vehicle
• Verify the status of the vehicle ensuring the stolen alarm has been cleared and vehicle is eligible for recovery to process in Case Management system, Foundry.
• Process recovery of Missing and Missing Alarmed vehicles placing the vehicle back into rentable status
• Review daily SVR submissions and when required closes contracts.
• Communicates with field security personnel ensuring vehicles are recovered timely.
• Prepares necessary documentation to send to Law Enforcement agencies confirming recovery of the stolen vehicle
• Continues to follow-up with tow lots and Law Enforcement to ensure timely delivery of stolen vehicles back to ABG.
• Maintains a close working relationship and constant interaction with Leadership and field personnel.

Skills

Communication skills

Detail oriented

Organizational skills

Education

High School Diploma or GED

Tools

Foundry

BlueZone

Wizard

Job description

What You’ll Do:

• Reconciliation of daily ISO report for assigned region contacting local Law Enforcement agencies to confirm recovery of stolen vehicles
• Submit Impound recovery notification upon receiving confirmation of recovery vehicle
• Verify the status of the vehicle ensuring the stolen alarm has been cleared and vehicle is eligible for recovery to process in Case Management system, Foundry.
• Process recovery of Missing and Missing Alarmed vehicles placing the vehicle back into rentable status
• Review daily SVR submissions and when required closes contracts.
• Communicates with field security personnel ensuring vehicles are recovered timely.
• Prepares necessary documentation to send to Law Enforcement agencies confirming recovery of the stolen vehicle
• Continues to follow-up with tow lots and Law Enforcement to ensure timely delivery of stolen vehicles back to ABG.
• Maintains a close working relationship and constant interaction with Leadership and field personnel.

Perks You’ll Get:

• Access to Medical, Dental, Vision, Life and Disability insurance
• Eligible to elect other voluntary benefits including: Group Legal, Identity Theft, Accident Insurance, FSA, additional life insurance coverages
• 401(k) Retirement Plan with company matched contributions
• Full training to learn the business and enhance professional skills
• Employee discounts, including discounted prices on the purchase of Avis/Budget cars
• Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more

What We're Looking For:

• High School Degree/GED required
• 2 years formal training or equivalent job-related experience.
• Wizard/BlueZone and Foundry experience is a plus
• Excellent Communication skills.
• Must be detailed oriented, excellent organizational skills.
• Basic knowledge of PC and Microsoft Office.
• The hourly starting salary for this position is $20.53 hourly.
• This position is also eligible for up to 5% bonus opportunities.
• [long-term incentive compensation awards].

Who We Are:

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.

Virginia Beach Virginia United States of America A vehicle rental provider of choice for travelers around the world, Avis Budget Group is powered by our people, our partners, and technology. We operate some of the most recognized brands in the industry through Avis, Budget, and Zipcar, along with local brands such as Payless, France Cars, Apex, and Maggiore.