Vehicle Operations Team Lead — Safety, Strategy & Growth

Zoox; Phoenix (AZ); On-site; USD 107,000 - 129,000; Full time

Benefits offered by this job

Paid time off

Unpaid time off

Zoox Stock Appreciation Rights

Amazon RSUs

Health insurance

Long‑term care insurance

Long‑term disability insurance

Short‑term disability insurance

Life insurance

Job summary

Zoox is seeking a Team Lead for Vehicle Operations in Phoenix to guide a team of Vehicle Operators, ensuring safety, efficiency, and high-quality execution of operator workflows. You will work hands-on daily, collaborating with program management, strategy, vehicle engineering, and go‑to‑market teams to scale operations and meet short-term and long-term targets.

The role requires 7+ years in a cross-functional/product environment, 3+ years of supervision, and a strong drive to improve process

Qualifications

• 7+ years of professional work experience in a cross‑functional and product‑based environment.
• 3+ years of supervisory experience.
• Experience working in a high‑level collaborative environment and promoting a teamwork mentality.
• Proven ability to problem‑solve and improve operational efficiency with a proactive mindset and resourcefulness to achieve company goals.
• Strong written and verbal communication skills to coordinate with team members and management, and explain technical issues.
• Excellent driving history.
• Proactive mindset and resourcefulness.
• Ability to work on‑site at your assigned location for all scheduled shifts.

Responsibilities

• Support vehicle operators in day-to-day operations, upholding a safety‑centric, inclusive, and open communication culture.
• Complete all administrative tasks concerning team management, including, but not limited to, timesheet approval, expense reports, schedule validation, and conducting written and oral performance feedback with direct reports and contingent workforce personnel at regular intervals.
• Work closely with other Team Leads and Program/Project Managers within Vehicle Operators to keep their teams aligned with Zoox’s overall goals.
• Become a knowledge expert on Zoox’s proprietary software related to Vehicle Operations and motivate and mentor direct reports and contingent workforce personnel to execute and deliver to Zoox’s high standards.
• Interact with contingent workforce personnel and management assigned to your team at Zoox to answer questions, provide information, and ensure they understand and execute their job assignments.
• Conduct recurring testing, with a priority on safety, to ensure you stay up-to-date with the current state of Vehicle Operations.
• Be metric‑focused, collaborating with both product and program management teams to drive process and product improvements to mature both local and organization‑wide operations

Skills

Cross-functional teamwork

Supervisory experience

Operational efficiency

Communication skills

Driving record

On-site work

Proactive mindset

Education

Bachelor's degree

Job description

Zoox is seeking a Team Lead for Vehicle Operations in Phoenix to guide a team of Vehicle Operators, ensuring safety, efficiency, and high-quality execution of operator workflows. You will work hands-on daily, collaborating with program management, strategy, vehicle engineering, and go‑to‑market teams to scale operations and meet short-term and long-term targets.

The role requires 7+ years in a cross-functional/product environment, 3+ years of supervision, and a strong drive to improve process