Vehicle Operations Logistics Specialist II (Ready Logistics)

CAI Cox Automotive Corp Svcs., LLC; California (MO); Hybrid; USD 27,000 - 41,000; Full time

Benefits offered by this job

PTO 16 hours per month

7 holidays per year

Health insurance

401(k)

Job summary

Cox Automotive is seeking a Vehicle Operations Logistics Specialist II to join our hybrid team in a fast-paced environment. You will manage vehicle inventory, support auction operations, and communicate with clients, vendors, and internal teams to ensure program requirements are met.

The role emphasizes accurate vehicle records, discrepancy resolution, and timely verification of vehicles, with strong attention to kickback notes and order histories.

Qualifications

• Detail-oriented and proactive approach to work.
• Strong organizational and communication skills for internal and external stakeholders.
• Ability to read order history and kickback notes to make informed decisions.

Responsibilities

• Verify vehicle status via real-time calls to pickup sites.
• Collaborate with Manheim Auction commercial team and management.
• Manage emails for multiple locations and regional communications.
• Enter manual orders and process AS400 system orders.
• Handle client VINs and coordinate with peers and agents.
• Monitor holds and verification delays; assist with negotiations to increase margin.
• Execute AutoIMS for delays, holds, cancellations and ETAs.
• Follow up with carriers daily; manage charges and records.

Skills

Detail-oriented

Organizational skills

Strong communication

Problem solving

Tools

AS400 system

AutoIMS

Job description

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Vehicle Operations Logistics Specialist II Management Level Individual Contributor Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % No Work Shift Day Compensation Hourly base pay rate is $19.90 - $29.81/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description We are seeking a detail-oriented and proactive Vehicle Operational Specialist to join our team. This role is ideal for someone who thrives in a fast-paced environment, demonstrates strong organizational skills, and is passionate about delivering high-quality service. You will play a key role in managing vehicle inventory, supporting auction operations, and ensuring effective communication with internal teams and customers. As a Vehicle Operational Specialist, you will be responsible for maintaining accurate vehicle records, resolving discrepancies, and ensuring vehicles meet quality standards. Strong communication skills are essential, as you will regularly interact with clients, vendors, and internal stakeholders to provide updates, gather information, and ensure program requirements are met. You will also be expected to read, review, and understand the history of an order—including kickback notes—to make informed decisions and verify vehicles on time.

Key Responsibilities

• Demonstrate proficiency in making real‑time phone calls through the recorded line to verify vehicle status with pickup sites
• Build relationship with Manheim Auction commercial team and management
• Demonstrate proficiency in making real‑time phone calls through the recorded line to verify vehicle status with pickup sites
• Manage email boxes for multiple locations and collaborate on regional emails
• Entry of all manual orders and processing of other AS400 system orders
• Manage escalated Client Succes VINs with peers and agents
• Monitor holds and verification delays
• Dispatch negotiation and a heavy understanding of sales tactics to increase margin
• Action AutoIMS for Trans Delay Holds, Cancellations, ETA’s
• Following Up with carriers on several VINs daily
• Process Fees and post assessorial charges to record
• Request Hold Harmless/Releases
• Investigating kickback of VINs by carriers to get units re‑dispatched
• Be comfortable holding carriers accountable to their plan
• Create and manage corrective action of a vendor Monitoring order entry failures throughout the day and correct
• Understanding of margin relative to position and some tracking of margin requirements
• Monitoring and correcting master data files for location errors
• Measuring performance – understanding analytics for clients and vendors
• Report on performance results for high level management and executive leaders
• Compile vehicle transportation related data and generate reports
• Follow all job-related duties as directed by supervisor
• Be an outside the box thinker who can solve problems quickly

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

EOE, including disability/vets

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

No OPT, CPT, STEM/OPT or visa sponsorship now or in future.