Vehicle Operations Logistics Specialist II (Ready Logistics)

Cox Automotive; United States; Hybrid; USD 41,000 - 62,000; Full time

Benefits offered by this job

Hybrid work

Remote work option

Job summary

Cox Automotive in the United States seeks a Vehicle Operations Logistics Specialist II to manage vehicle inventory, support auction operations, and coordinate with internal teams and customers. The role emphasizes accuracy, proactive communication, and attention to quality standards, with a hybrid work option and day shift.

Responsibilities include real-time vehicle status verification, order processing, vendor coordination, and data reporting to drive margins and performance.

Qualifications

• Strong communication skills and ability to interact with clients, vendors and internal teams.
• Attention to detail in maintaining vehicle records and driving accuracy.
• Experience with inventory management and auction support processes.
• Ability to analyze and solve problems quickly in a fast-paced environment.

Responsibilities

• Verify vehicle status in real time via recorded lines for pickup sites.
• Coordinate with Manheim Auction commercial team and management.
• Manage email boxes for multiple locations and regional communications.
• Enter manual orders and process AS400 system orders.
• Handle client VINs with peers and agents and monitor holds and verification delays.
• Support negotiations to protect margins and drive efficiency.
• Read and interpret order histories, kickback notes, and verify vehicles on time.
• Investigate and resolve kicksbacks of VINs by carriers and drive re-dispatches.

Skills

Communication

Attention to detail

Inventory management

Problem solving

AS400 knowledge

Tools

AS400

Job description

Vehicle Operations Logistics Specialist II

Management Level

Individual Contributor

Flexible Work Option

Hybrid - Ability to work remotely part of the week

Travel %: No

Work Shift: Day

Compensation

Hourly base pay rate is $19.90 - $29.81/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

We are seeking a detail-oriented and proactive Vehicle Operational Specialist to join our team. This role is ideal for someone who thrives in a fast-paced environment, demonstrates strong organizational skills, and is passionate about delivering high-quality service. You will play a key role in managing vehicle inventory, supporting auction operations, and ensuring effective communication with internal teams and customers.

As a Vehicle Operational Specialist, you will be responsible for maintaining accurate vehicle records, resolving discrepancies, and ensuring vehicles meet quality standards. Strong communication skills are essential, as you will regularly interact with clients, vendors, and internal stakeholders to provide updates, gather information, and ensure program requirements are met. You will also be expected to read, review, and understand the history of an order-including kickback notes-to make informed decisions and verify vehicles on time.

Key Responsibilities

• Demonstrate proficiency in making real‑time phone calls through the recorded line to verify vehicle status with pickup sites
• Build relationship with Manheim Auction commercial team and management
• Demonstrate proficiency in making real‑time phone calls through the recorded line to verify vehicle status with pickup sites
• Manage email boxes for multiple locations and collaborate on regional emails
• Entry of all manual orders and processing of other AS400 system orders
• Manage escalated Client Succes VINs with peers and agents
• Monitor holds and verification delays
• Dispatch negotiation and a heavy understanding of sales tactics to increase margin
• Action AutoIMS for Trans Delay Holds, Cancellations, ETA's
• Following Up with carriers on several VINs daily
• Process Fees and post assessorial charges to record
• Request Hold Harmless/Releases
• Investigating kickback of VINs by carriers to get units re-dispatched
• Be comfortable holding carriers accountable to their plan
• Create and manage corrective action of a vendor
• Monitoring order entry failures throughout the day and correct
• Understanding of margin relative to position and some tracking of margin requirements
• Monitoring and correcting master data files for location errors
• Measuring performance - understanding analytics for clients and vendors
• Report on performance results for high level management and executive leaders
• Compile vehicle transportation related data and generate reports
• Follow all job-related duties as directed by supervisor
• Be an outside the box thinker who can solve problems quickly

Drug Testing

To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation,