Vehicle Diagnostics Support Specialist

TEKsystems

Renton (WA)

On-site

USD 48,000 - 51,000

Full time

4 days ago

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Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Job summary

TEKsystems is seeking two Vehicle Support Specialists in Renton, WA to join the Technical Support team in a contract-to-hire capacity. The role suits experienced automotive or diesel technicians moving into a technical support environment to leverage diagnostic expertise for dealer and technician assistance.

Responsibilities include diagnosing vehicle issues, reviewing data, guiding repairs, and escalating complex cases to leadership.

Qualifications

Requires a technical degree or higher in Automotive Technology, Mechanical Engineering, Diesel Technology, or related discipline.
Minimum 3 years of automotive or diesel diagnostic experience.
Knowledge of engine/electrical systems, vehicle networks, and diagnostic methodologies.

Responsibilities

Review customer concerns and repair data to identify root causes and provide repair recommendations.
Provide technical guidance on vehicle diagnostics and repair procedures to dealership and field technicians.
Escalate complex issues to Technical Leads and field support teams as needed.
Assist with engine and chassis software support for programming and troubleshooting.
Document trends and communicate issues to quality and engineering teams.