Vehicle Delivery & Customer Happiness Advocate

Carvana; Charlotte (NC); Hybrid; USD 28,000 - 30,000; Full time

Benefits offered by this job

401(k) with Carvana match

Overtime during busy seasons

Company-paid health premiums

Dental & Vision benefits

Paid time off (13 days first year)

Job summary

Carvana, the fastest-growing used-car retailer, is seeking enthusiastic Customer Advocates in Charlotte, NC. With at least 2 years of customer-facing experience, you will deliver vehicles, help customers, complete paperwork, and maintain safety standards on the hauler.

The role requires willingness to work 7 days a week and to start at $20/hr with growth to $22/hr based on performance. Benefits include a 401(k) with match, health coverage, paid time off, tuition reimbursement, and equity

Qualifications

• At least 2 years of customer-facing experience.
• Must be able to read, write, speak and understand English.
• Physically capable of tasks described (lifting, loading, driving support).

Responsibilities

• Deliver vehicles to customers' doors with the hauler and receive training.
• Load/unload vehicles onto the hauler and inspect the vehicle for safety.
• Complete customer paperwork with thorough notes in the tracking system.
• Drive safely and maintain a clean driving record per policy.

Skills

Customer-facing

English proficiency

Physical stamina

Job description

Carvana, the fastest-growing used-car retailer, is seeking enthusiastic Customer Advocates in Charlotte, NC. With at least 2 years of customer-facing experience, you will deliver vehicles, help customers, complete paperwork, and maintain safety standards on the hauler.

The role requires willingness to work 7 days a week and to start at $20/hr with growth to $22/hr based on performance. Benefits include a 401(k) with match, health coverage, paid time off, tuition reimbursement, and equity