Vehicle Delivery & Customer Advocate

Carvana; Cleveland (OH); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

401(k) with company match

Company-paid health premiums

Dental & Vision

Paid time off

Tuition reimbursement

Employee stock purchase plan

Job summary

Carvana in Cleveland is seeking Customer Advocates with at least 2 years of customer-facing experience to join our team and help deliver happiness in the car-buying journey. You will connect with customers, support on-site operations, and play a key role in making every interaction meaningful.

Expect a starting wage of $19 per hour with clear opportunities to grow to $21/hour, plus benefits and performance-based raises.

Qualifications

• At least 2 years of customer-facing experience.
• Must be able to read, write, and understand English.
• Ability to perform physically demanding tasks and lift up to 50 lbs.

Responsibilities

• Deliver vehicles to customers' doors with training provided.
• Load/unload vehicles onto haulers when required.
• Complete customer paperwork and maintain thorough notes in tracking system.
• Maintain safe driving record and comply with Company policies.

Skills

Customer-facing experience

English proficiency

Physical stamina

Not applicable

Job description

Carvana in Cleveland is seeking Customer Advocates with at least 2 years of customer-facing experience to join our team and help deliver happiness in the car-buying journey. You will connect with customers, support on-site operations, and play a key role in making every interaction meaningful.

Expect a starting wage of $19 per hour with clear opportunities to grow to $21/hour, plus benefits and performance-based raises.