Vehicle Condition Specialist – Appraisals & Imaging

CarMax; Columbus (GA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Paid sick time

Vacation time

Holiday pay

Job summary

CarMax is seeking a Vehicle Condition Assessor (VCA) in Columbus, GA. You will accurately assess and document vehicle conditions for appraisals, support inventory updates, and assist with wholesale operations.

This role emphasizes attention to detail, collaboration with Buyers and Purchasing Managers, and maintaining safety standards. You will contribute to high-quality imaging for listings, ensure secure handling of vehicles, and support lot merchandising while complying with EH&S requirements.

Qualifications

• Ability to deliver exceptional customer service and collaborate across departments.
• Skilled in following standardized processes and maintaining accurate records.
• Strong communication skills for effective interaction with internal and external customers.
• Ability to multi-task in a fast-paced environment and work independently.
• Valid driver’s license and willingness to work outdoors in varying weather conditions.

Responsibilities

• Conduct accurate vehicle assessments and document cosmetic and mechanical conditions for appraisal analysis.
• Ensure accurate optioning of vehicles during assessments and inventory updates.
• Perform high-quality imaging of wholesale vehicles for CarMax websites and support wholesale auction preparation and operations.
• Complete vehicle secures and confirmations, verifying appraisal details and resolving discrepancies.
• Assist with inventory management, customer transfers, and lot merchandising as needed.
• Collaborate with team members and assist with onboarding new associates to maintain operational excellence.

Skills

Customer service

Documentation

Communication

Multi-tasking

Driver's license

Outdoor work

Shift flexibility

Physical stamina

Job description

CarMax is seeking a Vehicle Condition Assessor (VCA) in Columbus, GA. You will accurately assess and document vehicle conditions for appraisals, support inventory updates, and assist with wholesale operations.

This role emphasizes attention to detail, collaboration with Buyers and Purchasing Managers, and maintaining safety standards. You will contribute to high-quality imaging for listings, ensure secure handling of vehicles, and support lot merchandising while complying with EH&S requirements.