Vehicle Condition Specialist — Detail-Driven & Impactful

CarMax; Murrieta (CA); On-site; USD 28,000 - 45,000; Full time

Benefits offered by this job

Paid sick time

Vacation time

Holiday pay

Paid time away

Job summary

CarMax is hiring a Vehicle Condition Assessor in California to accurately assess and document vehicle conditions for appraisals. You will photograph, confirm appraisal details, and assist with inventory and lot merchandising while collaborating with Buyers, Senior Buyers, and Purchasing Managers.

The role requires strong customer service, attention to detail, and the ability to work outdoors in varying weather. Overnight, weekend, and holiday availability is expected as needed.

Qualifications

• Candidates must deliver exceptional customer service and collaborate across departments.
• Able to follow standardized processes and maintain accurate records.
• Strong communication with internal and external customers.
• Ability to multi-task in a fast-paced environment and work independently.
• Must have a valid driver’s license and be willing to work outdoors.

Responsibilities

• Conduct accurate vehicle assessments documenting cosmetic and mechanical conditions.
• Document vehicle conditions for appraisal analysis.
• Perform high-quality imaging of wholesale vehicles for CarMax websites.
• Complete vehicle secures and confirmations, verifying appraisal details.
• Assist with inventory management and lot merchandising.
• Support on-boarding of new associates to maintain operational excellence.
• Follow EH&S requirements and maintain a clean work area.

Skills

Customer service

Cross-department collaboration

Process adherence

Communication skills

Multitasking

Valid driver’s license

Outdoor work in varying weather

Night/weekend/holiday flexibility

Professional appearance standards

Job description

CarMax is hiring a Vehicle Condition Assessor in California to accurately assess and document vehicle conditions for appraisals. You will photograph, confirm appraisal details, and assist with inventory and lot merchandising while collaborating with Buyers, Senior Buyers, and Purchasing Managers.

The role requires strong customer service, attention to detail, and the ability to work outdoors in varying weather. Overnight, weekend, and holiday availability is expected as needed.