Vehicle Condition Specialist – Appraisals & Imaging

CarMax; Duarte (CA); On-site; USD 28,000 - 45,000; Full time

Benefits offered by this job

Paid sick leave

Paid vacation

Holiday pay

Floating holiday

Job summary

CarMax seeks a Vehicle Condition Assessor in Duarte, CA to accurately assess and document vehicle conditions for appraisals and support inventory management and wholesale operations.

You will photograph vehicles, ensure accurate optioning, and assist with onboarding new associates, all within CarMax EH&S guidelines. The role demands attention to detail, collaboration, and adaptability in a dynamic environment.

Qualifications

• Deliver exceptional customer service and collaborate across departments.
• Follow standardized processes and maintain accurate records.
• Strong communication for internal and external customers.
• Able to multi-task in fast-paced environment and work independently.
• Valid driver’s license and willingness to work outdoors in varying weather.
• Ability to work nights, weekends, and holidays; physical ability for walking, bending, kneeling, and standing.
• Commitment to CarMax policies and professional appearance standards.

Responsibilities

• Conduct accurate vehicle assessments, documenting cosmetic and mechanical conditions for appraisal analysis.
• Ensure accurate optioning of vehicles during assessments and inventory updates.
• Perform high-quality imaging of wholesale vehicles for CarMax websites and support wholesale auction preparation and operations.
• Complete vehicle secures and confirmations, verifying appraisal details and resolving discrepancies.
• Assist with inventory management, customer transfers, and lot merchandising as needed.
• Collaborate with team members and assist with onboarding new associates to maintain operational excellence.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Customer service

Record keeping

Communication

Multitasking

Outdoor work

Night/weekend shifts

Professional appearance

Team collaboration

Job description

CarMax seeks a Vehicle Condition Assessor in Duarte, CA to accurately assess and document vehicle conditions for appraisals and support inventory management and wholesale operations.

You will photograph vehicles, ensure accurate optioning, and assist with onboarding new associates, all within CarMax EH&S guidelines. The role demands attention to detail, collaboration, and adaptability in a dynamic environment.