Vehicle Condition Inspector for Accurate Appraisals

CarMax Business Services; Santa Rosa (CA); On-site; USD 28,000 - 44,000; Full time

Benefits offered by this job

Paid sick leave

Paid vacation

Paid holidays

Holiday premium pay

Job summary

CarMax in Santa Rosa, CA is seeking a Vehicle Condition Assessor to accurately document cosmetic and mechanical vehicle conditions for appraisals. You will help with lot merchandising, imaging wholesale vehicles for CarMax websites, and support auction operations.

The role requires attention to detail, strong communication, and the ability to work outdoors in varying weather, with nights, weekends, and holidays as needed.

Qualifications

• Ability to deliver exceptional customer service and collaborate across departments.
• Skilled in following standardized processes and maintaining accurate records.
• Strong communication skills for effective interaction with internal and external customers.
• Ability to multi-task in a fast-paced environment and work independently.
• Valid driver’s license and willingness to work outdoors in varying weather conditions.
• Flexibility to work nights, weekends, and holidays as need and physical ability for walking, bending, kneeling, and standing for extended periods.
• Commitment to CarMax policies and professional appearance standards.

Responsibilities

• Conduct accurate vehicle assessments, documenting cosmetic and mechanical conditions for appraisal analysis.
• Ensure accurate optioning of vehicles during assessments and inventory updates.
• Perform high-quality imaging of wholesale vehicles for CarMax websites and support wholesale auction preparation and operations.
• Complete vehicle secures and confirmations, verifying appraisal details and resolving discrepancies.
• Assist with inventory management, customer transfers, and lot merchandising as needed.
• Collaborate with team members and assist with onboarding new associates to maintain operational excellence.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Customer service

Communication

Attention to detail

Team collaboration

Multi-tasking

Valid driver’s license

Outdoor work

Night/weekend/holiday availability

Physical stamina

Job description

CarMax in Santa Rosa, CA is seeking a Vehicle Condition Assessor to accurately document cosmetic and mechanical vehicle conditions for appraisals. You will help with lot merchandising, imaging wholesale vehicles for CarMax websites, and support auction operations.

The role requires attention to detail, strong communication, and the ability to work outdoors in varying weather, with nights, weekends, and holidays as needed.