Vehicle Condition Specialist

CarMax; Columbus (GA); On-site; USD 35,000 - 50,000; Full time

Job summary

CarMax Business Services in Columbus, GA is seeking a Vehicle Condition Assessor (VCA) to accurately assess and document vehicle conditions. This role impacts customer satisfaction directly by ensuring quality and efficiency in inventory management.

The successful candidate must exhibit strong communication and customer service skills, an ability to work independently, and a valid driver’s license. CarMax offers a rewarding work environment with opportunities to make a meaningful impact daily.

Qualifications

• Ability to deliver exceptional customer service and collaborate across departments.
• Skilled in following standardized processes and maintaining accurate records.
• Strong communication skills for effective interaction with internal and external customers.
• Ability to multi-task in a fast-paced environment and work independently.
• Valid driver’s license and willingness to work outdoors in varying weather conditions.
• Flexibility to work nights, weekends, and holidays as needed.

Responsibilities

• Conduct accurate vehicle assessments, documenting cosmetic and mechanical conditions.
• Ensure accurate optioning of vehicles during assessments and inventory updates.
• Perform high-quality imaging of wholesale vehicles.
• Complete vehicle secures and confirmations, verifying appraisal details.
• Assist with inventory management and lot merchandising as needed.
• Collaborate with team members and assist with onboarding new associates.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements.

Skills

Customer service

Communication skills

Multi-tasking

Record keeping

Job description

CarMax Business Services in Columbus, GA is seeking a Vehicle Condition Assessor (VCA) to accurately assess and document vehicle conditions. This role impacts customer satisfaction directly by ensuring quality and efficiency in inventory management.

The successful candidate must exhibit strong communication and customer service skills, an ability to work independently, and a valid driver’s license. CarMax offers a rewarding work environment with opportunities to make a meaningful impact daily.