Vehicle Condition Specialist

CarMax; Fremont (CA); On-site; USD 29,000 - 47,000; Full time

Job summary

CarMax in Fremont, CA is seeking a Vehicle Condition Assessor to accurately document cosmetic and mechanical conditions for appraisals. You will photograph vehicles, note discrepancies, and help ensure quality in inventory management while supporting wholesale operations.

The role collaborates with Buyers and Purchasing Managers, requires you to work outdoors in varying weather, and may include evening or weekend shifts.

Qualifications

• Deliver exceptional customer service and collaborate across departments.
• Follow standardized processes and maintain accurate records.
• Strong communication with internal and external customers.
• Ability to multi-task in a fast-paced environment and work independently.
• Valid driver’s license; willingness to work outdoors in varying weather.
• Flexibility to work nights, weekends, and holidays; physical ability to walk, bend, kneel, and stand for extended periods.
• Commitment to CarMax policies and professional appearance.

Responsibilities

• Conduct accurate vehicle assessments, documenting cosmetic and mechanical conditions for appraisal analysis.
• Ensure accurate optioning of vehicles during assessments and inventory updates.
• Perform high-quality imaging of wholesale vehicles for CarMax websites and support wholesale auction preparation and operations.
• Complete vehicle secures and confirmations, verifying appraisal details and resolving discrepancies.
• Assist with inventory management, customer transfers, and lot merchandising as needed.
• Collaborate with team members and assist with onboarding new associates to maintain operational excellence.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Customer service

Cross-functional collaboration

Communication

Multitasking

Independent work

Driver's license

Outdoor work

Physical stamina

Job description

CarMax in Fremont, CA is seeking a Vehicle Condition Assessor to accurately document cosmetic and mechanical conditions for appraisals. You will photograph vehicles, note discrepancies, and help ensure quality in inventory management while supporting wholesale operations.

The role collaborates with Buyers and Purchasing Managers, requires you to work outdoors in varying weather, and may include evening or weekend shifts.