Vehicle Condition Inspector

Carvana; Grimes (IA); On-site; USD 20,000 - 29,000; Full time

Job summary

ADESA, a Carvana-owned company, is seeking individuals to inspect vehicles for condition and wear, reacting to dealer or consumer inquiries with professionalism. The role centers on accurate data capture and reporting of vehicle conditions via mobile devices, supporting reconditioning and auction remarketing processes.

You'll interact with dealers and customers as the face of ADESA, ensuring timely inspections and courteous service while maintaining productivity and adherence to defined program

Qualifications

• Ability to communicate professionally with dealers and consumers.
• Inspect vehicles for wear, damage, and prior repairs.
• Capture and upload vehicle data accurately on mobile devices.
• Provide courteous and timely customer service.

Responsibilities

• Communicate in a professional manner with customer (dealer or consumer).
• Resolve any customer inquiries in a friendly, courteous and professional manner; advise management of all complaints or incidents.
• Ensure internal and external customers receive prompt, efficient and courteous attention.
• Inspect vehicles for signs of wear, tear, neglect, damage, previous repair or structural damage.
• Complete inspection of vehicles and ensure adherence to the defined program for the customer.
• Capture data accurately on a mobile device, work comfortably with software and technology.
• Deliver results in a timely manner.
• Maintain productivity levels as set forth by management.

Skills

Professional communication

Vehicle inspection

Data entry on mobile device

Customer service

Job description

ADESA, a Carvana-owned company, is seeking individuals to inspect vehicles for condition and wear, reacting to dealer or consumer inquiries with professionalism. The role centers on accurate data capture and reporting of vehicle conditions via mobile devices, supporting reconditioning and auction remarketing processes.

You'll interact with dealers and customers as the face of ADESA, ensuring timely inspections and courteous service while maintaining productivity and adherence to defined program