Vehicle Condition & Appraisal Specialist

CarMax Inc.; Saint Peters (MO); On-site; USD 23,000 - 37,000; Full time

Benefits offered by this job

Paid sick time

Vacation time

Holiday pay

Equal opportunity employer

Job summary

CarMax Inc. is seeking a Vehicle Condition Assessor to accurately document vehicle conditions for appraisal analysis and to support inventory and wholesale operations.

The role requires attention to detail, the ability to work with Buyers and Purchasing Managers, and a readiness to work outdoors with varying weather conditions. Join CarMax to contribute to a transparent, customer-centric used-car experience.

Qualifications

• Delivers exceptional customer service and works with multiple teams across departments.
• Maintains accurate records and follows standardized processes.
• Communicates effectively with internal and external customers.
• Able to multitask in a fast-paced environment and work independently.
• Willingness to work outdoors in varying weather conditions.
• Holds a valid driver’s license and adheres to professional appearance standards.

Responsibilities

• Conduct accurate vehicle assessments and document cosmetic and mechanical conditions for appraisal analysis.
• Ensure correct optioning of vehicles during assessments and inventory updates.
• Take high-quality images of wholesale vehicles for CarMax websites and support auction prep.
• Complete vehicle securings and confirmations, verify appraisal details and resolve discrepancies.
• Assist with inventory management, customer transfers, and lot merchandising as needed.
• Collaborate with team members and support onboarding of new associates to maintain excellence.
• Follow CarMax EH&S requirements and maintain a clean, orderly work area.

Skills

Customer service

Cross-department collaboration

Communication

Multitasking

Outdoor work readiness

License requirement

Professional appearance

Job description

CarMax Inc. is seeking a Vehicle Condition Assessor to accurately document vehicle conditions for appraisal analysis and to support inventory and wholesale operations.

The role requires attention to detail, the ability to work with Buyers and Purchasing Managers, and a readiness to work outdoors with varying weather conditions. Join CarMax to contribute to a transparent, customer-centric used-car experience.