Vegas On-Site Sportsbook Ticket Writer

Caesars Entertainment Corporation; Las Vegas (NV); On-site; USD 42,000 - 64,000; Full time

Job summary

Caesars Entertainment Corporation in Las Vegas, NV, on-site, is seeking a Sportsbook Ticket Writer. You will engage regular and novice bettors, advise on betting options, and provide exceptional customer service in a fast-paced retail sportsbook.

Qualified candidates are 21+, able to pass background checks, and ready to obtain a gaming license. Strong English, basic computer skills, and cash handling experience are required.

Qualifications

• Must be 21 years of age or older.
• Pass a background check.
• Able to obtain a gaming license from the Gaming Control Board and other jurisdictions if deemed necessary.
• Proficient in English verbal and written.
• Flexible to work various shifts, weekends, and holidays.
• Basic computer knowledge (Email, MS Excel, internet).
• Minimum 1 year of cash handling experience.
• H.S. Diploma, GED, or equivalent preferred.
• Ability to do simple math.
• Adhere to compliance requirements set by the company and Gaming Control Board.

Responsibilities

• Provide top-tier customer service to regulars and novice bettors.
• Maintain professional appearance and demeanor.
• Adhere to all company rules and Gaming Control Board regulations.
• Be familiar with betting options and discuss options with customers.
• Resolve disputes and escalate to supervisor when needed.
• Be a positive team member and collaborate with leadership.
• Ensure paperwork is completed per policy and standards.
• Follow Gaming Control Board standards.

Skills

Customer service

Cash handling

English proficiency

Basic computer skills

Education

High school diploma or GED

Tools

MS Excel

Job description

Caesars Entertainment Corporation in Las Vegas, NV, on-site, is seeking a Sportsbook Ticket Writer. You will engage regular and novice bettors, advise on betting options, and provide exceptional customer service in a fast-paced retail sportsbook.

Qualified candidates are 21+, able to pass background checks, and ready to obtain a gaming license. Strong English, basic computer skills, and cash handling experience are required.