Veeva Vault Safety L3 Support Specialist

VMC Soft Technologies, Inc; Cambridge (MA); On-site; USD 80,000 - 100,000; Part time

Job summary

A technology services company is seeking a Veeva Vault Safety L3 Support Specialist based in Cambridge, MA. The ideal candidate will provide troubleshooting and support for Veeva Vault Safety, serve as a system administrator, and possess knowledge of GxP systems. Experience with ServiceNow processes and an understanding of Life Science industry processes are essential. This temporary position requires strong expertise in Veeva Vault, with the opportunity to enhance user account management and reporting capabilities.

Qualifications

• Experience and certification in Veeva Vault, preferably Veeva Vault Safety.
• Good understanding of ServiceNow processes including incidents and change management.
• Knowledge of creating and modifying user accounts and custom reports.

Responsibilities

• Provide support and troubleshooting for Veeva Vault Safety.
• Act as a system administrator and provide production support for Veeva Vault Applications.
• Understand and apply processes related to the Life Science industry.

Skills

Veeva Vault

ServiceNow processes

GxP systems

Life Science industry processes

Job description

Veeva Vault Safety L3 Support Specialist

Location: Cambridge, MA

Role: Veeva Vault Safety L3 Support Specialist

Job Description:

• Provide support and troubleshooting for Veeva Vault Safety.
• Serve as a system administrator and provide production support (L1/L2/L3) for Veeva Vault Applications as per company-defined SLA.
• Demonstrate experience and certification in Veeva Vault (preferably Veeva Vault Safety).
• Have a good understanding of ServiceNow processes (Incidents, Problem Tickets, Change Management, Service Requests).
• Have a good understanding of Life Science industry processes.
• Have knowledge of GxP systems and documentation.
• Have knowledge of creating and modifying user accounts (inactive processes).
• Have knowledge of custom reports, dashboards, and object data.

Contact:

Note: If you are interested please share your resume to [e-mail] or call 480-407-6920.

Seniority level

• Mid-Senior level

Employment type

• Temporary

Job function

• Information Technology

Industries

• IT Services and IT Consulting