VCUarts Dean's Office Coordinator

Virginia Commonwealth University School of the Arts; Richmond (VA); On-site; USD 32,000 - 34,000; Part time

Job summary

Virginia Commonwealth University School of the Arts is seeking a part-time Dean's Office Coordinator to be the primary point of contact for students, parents, faculty, staff, and guests. Based at the Dean’s Office front desk, this role handles in-person and phone inquiries and supports multiple departments within the Dean’s Office.

The position reflects the professionalism of the office and provides day-to-day operational support to Academic Affairs, Admissions, Communications, Faculty Affairs,

Qualifications

• 1-3 years of administrative, office coordination, customer service or related professional experience.
• Exceptional communication skills, including listening, writing, and speaking skills.
• Excellent customer service skills and interpersonal skills.
• Advanced knowledge of Google Workspace, Microsoft Office programs and Zoom.
• Ability to function in a fast-paced, complex work environment, prioritize work, stay organized, and handle multiple priorities simultaneously.
• Ability to pay attention to detail, be proactive, solve problems independently and use available resources to follow through on tasks.
• Ability to understand and comply with University, State, and school policies, procedures, and guidelines.
• Demonstrated experience working in and fostering an environment of respect, professionalism and civility with a population of faculty, staff, and students from various backgrounds and experiences, or a commitment to do so as a staff member at VCU

Responsibilities

• Greets visitors as in-person first-point-of-contact at the Dean's Office front desk.
• Responsible for answering the main VCUarts phone line; answers and directs calls appropriately.
• Responds to general inquiry emails and directs follow up appropriately.
• Accepts and sorts incoming Pollak Building mail and shipments.
• Coordinates shipments to the VCUarts Qatar campus.
• Monitors Dean's Office supplies and submits supply orders when needed.
• Coordinates schedule for conference rooms in the Pollak Building.
• Responsible for Dean’s Office records management.

Skills

Administrative experience

Communication skills

Google Workspace

Microsoft Office

Zoom

Organizational skills

Policy compliance

Customer service

Education

Bachelor’s degree in arts/design

Tools

Online ordering systems

Job description

Advertising Summary

VCUarts is accepting applications for a part-time Dean's Office Coordinator. The VCUarts Dean’s Office Coordinator will serve as a knowledgeable primary point of contact for a wide range of students, parents, faculty, staff, administrators, and guests. This position will be the initial contact and resource at the front desk in the Dean’s Office, both by phone and in-person.

Unit

School Of The Arts MBU

Department

Deans Office Arts

Duties & Responsibilities

VCUarts Dean’s Office Coordinator will serve as a knowledgeable primary point of contact for a wide range of students, parents, faculty, staff, administrators, and guests. This position will be the initial contact and resource at the front desk in the Dean’s Office, both by phone and in-person. This position is expected to reflect the professionalism of the office in all interactions with all constituency groups.

This position provides day-to-day operational support for the Dean’s Office and all component entities (Academic Affairs, Admissions, Communications, Faculty Affairs, Research, Student Affairs, etc.) The Dean’s Office Coordinator will also provide administrative support to a variety of functional areas in the Dean’s Office. This could include supporting Finance, Human Resources, and Operations (Facilities), on a wide variety of tasks. Additionally, this position will provide administrative support to the Dean and the Dean’s leadership team as needed. The Dean’s Office Coordinator reports directly to and is the primary support for the Executive Assistant to the Dean. It is expected that this position will work, on average, 29 hours per week. This schedule could fluctuate based on the needs of the Dean’s Office.

Position Responsibilities

• Greets visitors as in-person first-point-of-contact at the Dean's Office front desk
• Responsible for answering the main VCUarts phone line; answers and directs calls appropriately
• Responds to general inquiry emails and directs follow up appropriately
• Accepts and sorts incoming Pollak Building mail and shipments
• Coordinates shipments to the VCUarts Qatar campus
• Monitors Dean's Office supplies and submits supply orders when needed
• Coordinates schedule for conference rooms in the Pollak Building
• Responsible for Dean’s Office records management

Qualifications

Minimum Qualifications

• 1-3 years of administrative, office coordination, customer service or related professional experience
• Exceptional communication skills, including listening, writing, and speaking skills
• Excellent customer service skills and interpersonal skills
• Advanced knowledge of Google Workspace, Microsoft Office programs and Zoom.
• Ability to function in a fast-paced, complex work environment, prioritize work, stay organized, and handle multiple priorities simultaneously
• Ability to pay attention to detail, be proactive, solve problems independently and use available resources to follow through on tasks
• Ability to understand and comply with University, State, and school policies, procedures, and guidelines
• Demonstrated experience working in and fostering an environment of respect, professionalism and civility with a population of faculty, staff, and students from various backgrounds and experiences, or a commitment to do so as a staff member at VCU

Preferred Qualifications

• Graduation from an accredited college or university with a bachelor’s degree in the arts or design or a closely related field or an equivalent combination of education, training, and related professional experience
• Experience with appropriate online ordering/payment systems

Salary Range

$23-$25/hour

Benefits

• All VCU employee types are eligible for a wide array of benefits to support you during your employment at VCU. Consult the benefits website for information on benefits eligibility according to employee type.

FLSA Exemption Status

Non-Exempt

Hours per Week

29 hours per week on average

Flexible Work Arrangement

Fully Onsite

University Job Title

81211 - H - Administrative Coordinator GA 1

Application Deadline

Thursday, August 20, 2026

Contact Information

Contact Name: VCUarts HR

Contact Email: [e-mail]