VCUarts Dean's Office Coordinator

The Chronicle Of Higher Education, Inc.; Richmond (VA); On-site; USD 32,000 - 34,000; Part time

Job summary

VCUarts is seeking a part-time Dean's Office Coordinator to serve as the primary front desk contact for students, parents, faculty, staff and guests, handling in-person and phone inquiries.

The role provides day-to-day operations support to the Dean’s Office and related units, including mail handling, scheduling, and coordination with campus offices; 29 hours weekly, fully onsite in the Pollak Building.

Qualifications

• 1-3 years administrative/office coordination experience.
• Excellent communication, including written and verbal skills.
• Strong customer service and interpersonal skills.
• Advanced knowledge of Google Workspace, MS Office, and Zoom.
• Ability to manage priorities in a fast-paced environment.
• Attention to detail and proactive problem solving.
• Ability to comply with university policies and guidelines.
• Commitment to professional and civil conduct with diverse populations.

Responsibilities

• Greet visitors and be the first point of contact at the Dean's Office front desk.
• Answer and direct calls on the main VCUarts line and respond to emails.
• Process mail, coordinate shipments, and manage supply orders.
• Coordinate scheduling for conference rooms and maintain records.
• Provide administrative support to the Dean and leadership team.
• Support Finance, HR, and Facilities tasks as needed.
• Work approximately 29 hours per week; onsite schedule varies.

Skills

Administrative experience

Communication skills

Customer service

Google Workspace

Microsoft Office

Zoom

multitasking

Education

Bachelor’s degree in arts/design or related field

Tools

Google Workspace

Microsoft Office

Zoom

Job description

Advertising Summary: VCUarts is accepting applications for part-time Dean's Office Coordinator. The VCUarts Dean’s Office Coordinator will serve as a knowledgeable primary point of contact for a wide range of students, parents, faculty, staff, administrators, and guests. This position will be the initial contact and resource at the front desk in the Dean’s Office, both by phone and in-person.

Unit

School Of The Arts MBU

Department

Deans Office Arts

Duties & Responsibilities

The VCUarts Dean’s Office Coordinator will serve as a knowledgeable primary point of contact for a wide range of students, parents, faculty, staff, administrators, and guests. This position will be the initial contact and resource at the front desk in the Dean’s Office, both by phone and in-person. This position is expected to reflect the professionalism of the office in all interactions with all constituency groups.

This position provides day-to-day operational support for the Dean’s Office and all component entities (Academic Affairs, Admissions, Communications, Faculty Affairs, Research, Student Affairs, etc.). The Dean’s Office Coordinator will also provide administrative support to a variety of functional areas in the Dean’s Office. This could include supporting Finance, Human Resources, and Operations (Facilities), on a wide variety of tasks. Additionally, this position will provide administrative support to the Dean and the Dean’s leadership team as needed. The Dean’s Office Coordinator reports directly to and is the primary support for the Executive Assistant to the Dean. It is expected that this position will work, on average, 29 hours per week. This schedule could fluctuate based on the needs of the Dean’s Office.

Position Responsibilities

• Greets visitors as in-person first-point-of-contact at the Dean's Office front desk
• Responsible for answering the main VCUarts phone line; answers and directs calls appropriately
• Responds to general inquiry emails and directs follow up appropriately
• Accepts and sorts incoming Pollak Building mail and shipments
• Coordinates shipments to the VCUarts Qatar campus
• Monitors Dean's Office supplies and submits supply orders when needed
• Coordinates schedule for conference rooms in the Pollak Building
• Responsible for Dean’s Office records management

Qualifications

Minimum Qualifications

• 1-3 years of administrative, office coordination, customer service or related professional experience
• Exceptional communication skills, including listening, writing, and speaking skills
• Excellent customer service skills and interpersonal skills
• Advanced knowledge of Google Workspace, Microsoft Office programs and Zoom.
• Ability to function in a fast-paced, complex work environment, prioritize work, stay organized, and handle multiple priorities simultaneously
• Ability to pay attention to detail, be proactive, solve problems independently and use available resources to follow through on tasks
• Ability to understand and comply with University, State, and school policies, procedures, and guidelines
• Demonstrated experience working in and fostering an environment of respect, professionalism and civility with a population of faculty, staff, and students from various backgrounds and experiences, or a commitment to do so as a staff member at VCU

Preferred Qualifications

• Graduation from an accredited college or university with a bachelor’s degree in the arts or design or a closely related field or an equivalent combination of education, training, and related professional experience
• Experience with appropriate online ordering/payment system

Salary Range: $23-$25/hour

Benefits: All VCU employee types are eligible for a wide array of benefits to support you during your employment at VCU. Consult the benefits website for information on benefits eligibility according to employeetype.

FLSA Exemption Status: Non-Exempt

Hours per Week: 29 hours per week on average

ORP Eligible:

Flexible Work Arrangement: Fully Onsite

University Job Title: 81211 - H - Administrative Coordinator GA 1

Application Deadline: Thursday, August 20, 2026

Contact Information

• Contact Name: VCUarts HR
• Contact Email: [e-mail]