Vault Operations Manager — Onsite Leadership, High Security

Collectors Universe, Inc.; Wilmington Manor (DE); On-site; USD 104,000 - 115,000; Full time

Benefits offered by this job

Health Insurance

401(K) Matching Plan

Vacation and paid holidays

Educational assistance

Job summary

Collectors Universe, Inc. is seeking an Operations Manager for the Collectors Vault team in New Castle, DE. The role requires leading a two-person weekend shift, managing safety, throughput, and process quality on-site five days a week.

You will report to the Director of Operations and collaborate across units to build a high-security storage and authentication platform for collectibles. Strong leadership and data-driven decision making are essential.

Qualifications

• 5+ years of experience in a managerial/supervisory role in an operations environment.
• Bachelor’s degree in related field or equivalent work experience.
• Strong verbal and written communication, including ability to relay company policies.
• Dependable team player with internal and external stakeholder collaboration.
• Data-driven problem solver with understanding of business implications.

Responsibilities

• Oversee safety, staffing, training, and performance of the week/weekend shift (2 employees).
• Monitor productivity and assign tasks while managing on-site operations and logistics.
• Own safety, quality, productivity, throughput, and service KPI delivery.
• Collaborate with other supervisors and act as resource for team members.
• Ensure procedures are followed and continuously improve team efficiency.
• Uphold company policies including safety, attendance, and security.

Skills

Leadership

Strategic planning

Operations management

Verbal and written communication

Data-driven problem solving

Staffing and training

Education

Bachelor's degree in related field or equivalent

Job description

Collectors Universe, Inc. is seeking an Operations Manager for the Collectors Vault team in New Castle, DE. The role requires leading a two-person weekend shift, managing safety, throughput, and process quality on-site five days a week.

You will report to the Director of Operations and collaborate across units to build a high-security storage and authentication platform for collectibles. Strong leadership and data-driven decision making are essential.