Vault Operations Manager - Onsite Leader

Collectors; New Castle (DE); On-site; USD 104,000 - 115,000; Full time

Benefits offered by this job

Health Insurance

Additional Benefits

401(K) Matching Plan

Vacation

Holiday Pay

Employee Discounts

Flexible Hours

Fun Working Environment

Job summary

Collectors is seeking an Operations Manager to lead the new Collectors Vault site in New Castle, DE. The role requires onsite presence five days a week, overseeing safety, staffing, and on-site operations to meet quality and throughput targets.

You will manage a weekday schedule (Sun-Wed 7:00am-5:30pm) and drive improvements across safety, productivity, and service KPIs while coordinating with other shift supervisors and stakeholders.

Qualifications

• 5+ years of experience in a managerial/supervisory role in an operations environment.
• Bachelor’s degree in related field or equivalent work experience.
• Strong verbal and written communication, including an ability to understand and relay company policies/procedures.
• Data-driven problem solver with an understanding of general business implications of decisions.

Responsibilities

• Manage safety, staffing, training, and overall performance of the shift.
• Monitor staff productivity and assign tasks as needed.
• Lead from the front, owning all aspects of on site operations, logistics, and processing of products without reduction in quality while balancing throughput and cost.
• Own/deliver on Safety, Quality, Productivity, Throughput, and service KPI’s.
• Work independently and with other shift supervisors.
• Act as a knowledgeable resource for team members.
• Ensure proper procedures are followed and devise techniques to improve team efficiency.
• Lead by example and champion all company policies, including safety and attendance.

Skills

Leadership

Communication

Data analysis

Project management

Multitasking

Education

Bachelor’s degree

Job description

Collectors is seeking an Operations Manager to lead the new Collectors Vault site in New Castle, DE. The role requires onsite presence five days a week, overseeing safety, staffing, and on-site operations to meet quality and throughput targets.

You will manage a weekday schedule (Sun-Wed 7:00am-5:30pm) and drive improvements across safety, productivity, and service KPIs while coordinating with other shift supervisors and stakeholders.