Vault Operations Manager – Onsite, 5 Days/Week

Collectors Holdings, Inc.; New Castle (DE); On-site; USD 104,000 - 115,000; Full time

Job summary

Collectors Vault is seeking an Operations Manager for New Castle, DE to lead the Friday-to-Saturday shift, ensuring safety, productivity, and quality across on-site operations. You will supervise two staff members, coordinate tasks, and optimize throughput while maintaining high service standards in a high-security storage environment.

The role calls for 5+ years in operations management, a related bachelor’s degree or equivalent experience, and strong communication.

Qualifications

• 5+ years of experience in a managerial/supervisory role in an operations environment.
• Bachelor’s degree in related field or equivalent work experience.
• Strong verbal and written communication, including an ability to understand and relay company policies/procedures.
• Dependable and personable team player who works well with internal and external stakeholders.
• Data-driven problem solver with an understanding of general business implications of decisions.
• Comfortable multitasking and prioritizing a variety of projects in a fast-paced environment with little room for error.
• Influential leader who can inspire/motivate others and effectively drive change within the department.
• Strong project management and planning/organizational skills; ability to develop and execute realistic action plans.
• Familiarity with standard concepts, practices, and procedures within trading cards, tickets and other forms of sports and non-sports collectibles.

Responsibilities

• Manage the safety, staffing, training, and overall performance of the week/weekend shift (2 employees).
• Monitor staff productivity and assign tasks as needed.
• Lead from the front, owning all aspects of on-site operations, logistics, and processing of products without reduction in quality while balancing throughput and cost.
• Own/deliver on Safety, Quality, Productivity, Throughput, and service KPI’s.
• The ability to work independently, as well with partnering with other shift supervisors.
• Act as a knowledgeable and accessible resource for team members.
• Ensure proper procedures are followed and devise techniques to improve team efficiency.
• Lead by example and be a champion of all company policies, including safety, attendance & security.

Skills

5+ years

Managerial

Verbal communication

Written communication

Data-driven

Project management

Leadership

Multitasking

Problem solving

Influence/change

Education

Bachelor’s degree

Job description

Collectors Vault is seeking an Operations Manager for New Castle, DE to lead the Friday-to-Saturday shift, ensuring safety, productivity, and quality across on-site operations. You will supervise two staff members, coordinate tasks, and optimize throughput while maintaining high service standards in a high-security storage environment.

The role calls for 5+ years in operations management, a related bachelor’s degree or equivalent experience, and strong communication.