Value-Based Care Engagement Lead

Risant Health; Raleigh (NC); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Wellness programs

Retirement savings

Relocation support

Job summary

Risant Health, a nonprofit affiliate of Kaiser, seeks a senior leader to drive value-based platform adoption across customer organizations in healthcare. You will shape strategies, coordinate cross-functional teams, and align solutions with clinical, operational, and business needs.

The role emphasizes customer outcomes, governance, and measurable ROI, with a focus on deployment, adoption, and ongoing value realization for diverse health systems.

Qualifications

• Bachelor's degree in Computer Science, Business Administration, Information Systems Management, Data Analytics, Engineering, Social Science, or related field.
• Ten years as a Customer Engagement Lead or similar role in technology product or management consulting environments, preferably within the healthcare sector.
• Advanced degrees may be substituted for a portion of the work experience requirements.
• Additional equivalent work experience in a directly related field may be substituted for the degree requirement.

Responsibilities

• Lead the development of customer-specific VBP strategies and roadmaps aligned with organizational goals.
• Translate customer needs into actionable objectives and guide product teams with insights for scalable success.
• Discovery & Solution Design: Conduct current-state assessments, identify pain points and opportunities, and define solution scope and use cases in collaboration with stakeholders.
• Deployment & Adoption: Oversee go-live readiness, ensure regulatory compliance, and drive adoption strategies tailored to each customer.
• Support change management and cultural alignment for successful implementation.
• Performance & Value Measurement: Define success metrics, monitor performance, and report on outcomes. Partner with analytics teams to track impact.
• Customer Engagement & Relationship Management: Act as the primary liaison for customer organizations, managing relationships, coordinating lifecycle activities, and ensuring alignment across all VBP products.
• Governance & Operational Oversight: Establish governance structures, prioritize initiatives, and ensure accountability for performance and ROI across the VBP portfolio.
• Business Case & Budgeting: Develop integrated business cases and manage budgeting and forecasting to support customer-specific value-based care initiatives.

Skills

Customer Engagement

Cross-functional leadership

Healthcare industry knowledge

Change management

Data management fundamentals

Stakeholder engagement

Education

Bachelor's degree in Computer Science, Business Administration, Information Systems Management, Data Analytics, Engineering, Social Science, or related field

Advanced degrees may be substituted for a portion of the work experience requirements

Job description

Risant Health, a nonprofit affiliate of Kaiser, seeks a senior leader to drive value-based platform adoption across customer organizations in healthcare. You will shape strategies, coordinate cross-functional teams, and align solutions with clinical, operational, and business needs.

The role emphasizes customer outcomes, governance, and measurable ROI, with a focus on deployment, adoption, and ongoing value realization for diverse health systems.