Growth Marketing & Call Center Lead

Egreenservices

Simi Valley (CA)

In loco

USD 122.000 - 204.000

Tempo pieno

14 giorni+

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Vantaggi offerti da questo lavoro

Personal mentor
Home-like benefits

Descrizione del lavoro

DataCore Technologies in Simi Valley, CA is seeking a Call Center Manager who can lead with detail, decisiveness, and strong cross-functional collaboration. You will align marketing investments with sales goals, translate customer insights into compelling briefs, and partner with Complaint Handling to drive demand generation.

The role offers a clear growth path into sales marketing, personal mentorship, and benefits that make Simi Valley feel like home.

Competenze

  • Bachelor's degree in a related field, or equivalent practical experience.
  • Hands-on experience with modern Complaint Handling workflows and tooling.
  • Strong time-management skills and a bias toward action.
  • Attention to detail that catches spell-check misses.
  • Teammate's instinct to unblock others before yourself.
  • Composure to deliver bad news early and clearly.

Mansioni

  • Read the room on every manager call and adjust the close.
  • Coordinate cross-functional launches with creative, product, and operations.
  • Forecast demand and align marketing investment with sales objectives.
  • Translate customer insights into sharper campaign briefs.
  • Partner with Complaint Handling specialists to align content with demand-generation goals.
  • Negotiate renewals before the sales marketing contract goes quiet.

Conoscenze

Attention to detail
Complaint Handling
Teamwork
Calm under pressure
Time management
Bias toward action

Formazione

Bachelor's degree in a related field

Strumenti

Complaint Handling tooling

Descrizione del lavoro

DataCore Technologies in Simi Valley, CA is seeking a Call Center Manager who can lead with detail, decisiveness, and strong cross-functional collaboration. You will align marketing investments with sales goals, translate customer insights into compelling briefs, and partner with Complaint Handling to drive demand generation.

The role offers a clear growth path into sales marketing, personal mentorship, and benefits that make Simi Valley feel like home.

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