Valet Team Lead – Downtown Parking (Full-Time)

LAZ Parking; Cincinnati (OH); On-site; USD 23,000 - 25,000; Full time

Job summary

LAZ Parking in Downtown Cincinnati is hiring a Supervisor to lead, mentor, and schedule on-site staff while ensuring top-tier customer service and adherence to company rules.

You’ll direct daily operations, assist with training, manage weekly schedules, resolve service issues, and contribute to reporting and payments processing.

We’re seeking at least 1 year of supervisory experience and proficiency with Excel, Word, PowerPoint, and MS Office; some evenings and weekends may be required.

Qualifications

• 1+ years supervisory experience.
• Proficient with Excel, Word, PowerPoint and MS Office.

Responsibilities

• Lead, direct, and develop team of employees at parking location(s).
• Direct the activities of on-site employees.
• Assist with periodic training as needed.
• Assist with creation of weekly team schedule.
• Resolves customer service issues or questions as needed.
• Assists in establishing performance standards, recommending, and implementing changes to procedures when necessary.
• Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times.
• Additional related duties as assigned.

Skills

Supervisory experience

Tools

Excel

Word

PowerPoint

Microsoft Office

Job description

LAZ Parking in Downtown Cincinnati is hiring a Supervisor to lead, mentor, and schedule on-site staff while ensuring top-tier customer service and adherence to company rules.

You’ll direct daily operations, assist with training, manage weekly schedules, resolve service issues, and contribute to reporting and payments processing.

We’re seeking at least 1 year of supervisory experience and proficiency with Excel, Word, PowerPoint, and MS Office; some evenings and weekends may be required.