Valet Operations & Accounts Manager

Parking Management Company; Cincinnati, Northern (OH, KY); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health Benefits – Medical, vision and…

Supplemental Insurance – Life and…

Bonus opportunities

Tuition assistance

Perks at Work nationwide discounts

Job summary

Parking Management Company in Cincinnati is seeking a Valet Account Manager to lead daily valet operations, supervise staff, and ensure premier guest service across locations.

You will manage client relationships, monitor site revenue and payroll, and collaborate with regional leadership to drive financial performance and service quality while maintaining safety and professionalism. This role requires strong leadership, communication, and a guest-first mindset.

Qualifications

• High school diploma or GED with 3 years of supervisory experience in parking, hospitality, or related field.
• Valid driver’s license with clean driving record.

Responsibilities

• Oversee daily valet operations and staff at assigned location.
• Maintain client relationships and ensure contractual obligations are met.
• Monitor site revenue, payroll, and expenses with Regional Director.
• Train and coach hourly associates to maintain service excellence.
• Provide regular updates and reporting to management.

Skills

Customer service

Leadership

Communication

Payroll management

Staff scheduling

Problem solving

Education

High school diploma or GED

Tools

Payroll software

Point-of-sale systems

Job description

Parking Management Company in Cincinnati is seeking a Valet Account Manager to lead daily valet operations, supervise staff, and ensure premier guest service across locations.

You will manage client relationships, monitor site revenue and payroll, and collaborate with regional leadership to drive financial performance and service quality while maintaining safety and professionalism. This role requires strong leadership, communication, and a guest-first mindset.