Valet Supervisor | Fast-Paced Guest Service Leader

Reimagined Parking; Fort Lauderdale (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Generous Paid Time Off

Comprehensive Health Plans

Life and Disability Insurance

401(k) Plan

Employee Assistance Program

Parental and Caregiver Leave

Job summary

Reimagined Parking is seeking a Full-Time Valet Supervisor for Harbour at New River in Fort Lauderdale. Location: 401 SW 1st Ave. Pay is $17/hour plus tips, with weekend shifts possible.

This role supervises valet staff, coordinates vehicle flow, ensures safety and compliance, and serves as the on-site escalation point for guests. You will work under the Operations Manager, oversee staffing coverage, and promote a service-driven culture while maintaining professional guest interactions and

Qualifications

• Must be at least 18 years of age.
• Valid driver’s license with good driving records.
• Prior valet, parking, hospitality, or supervisory experience preferred.
• Ability to operate manual transmission vehicles (stick shift) required.
• Availability to work flexible schedules, including nights, weekends, and holidays.
• Must successfully pass a background check, in accordance with company policy and applicable laws.
• Must be authorized to work in the United States and able to provide documentation verifying eligibility.

Responsibilities

• Supervise valet attendants and leads during assigned shifts to ensure consistent service standards.
• Coordinate staffing, breaks, and work assignments to meet operational demand.
• Monitor vehicle flow, staging, and retrieval to minimize congestion and guest wait times.
• Serve as the on-site escalation point for guest concerns, service issues, incidents, or claims.
• Ensure consistent use of valet ticketing systems and accurate vehicle tracking.
• Enforce safety, traffic control, and vehicle-handling procedures at all times.
• Ensure compliance with company policies, post orders, and state and local regulations.
• Respond to accidents, damage claims, or incidents and complete required documentation.
• Coordinate with security, facility staff, or emergency services as necessary.
• Promote professional and service-oriented guest interactions.
• Oversee cash handling, fee collection, and adherence to financial controls.
• Review end-of-shift revenue reconciliation and documentation when applicable.
• Report operational issues, staffing concerns, or performance matters to management.
• Assist with onboarding, training, and coaching of valet staff.
• Monitor employee performance and provide feedback and corrective guidance.

Skills

Customer service

Leadership

Communication

Composure

Attention to detail

Safety & Compliance

Decision making

Mobility

Job description

Reimagined Parking is seeking a Full-Time Valet Supervisor for Harbour at New River in Fort Lauderdale. Location: 401 SW 1st Ave. Pay is $17/hour plus tips, with weekend shifts possible.

This role supervises valet staff, coordinates vehicle flow, ensures safety and compliance, and serves as the on-site escalation point for guests. You will work under the Operations Manager, oversee staffing coverage, and promote a service-driven culture while maintaining professional guest interactions and