Valet Supervisor: 5-Star Guest Experience Lead

SP Plus Corporation; Miami (FL); On-site; USD 17,000 - 24,000; Full time

Job summary

SP+ Hospitality is seeking a Valet Supervisor in Miami to lead a team delivering 5-Star guest service in a checkout-free parking environment. You will oversee daily shift operations, ensure policy compliance, and support associates to resolve issues quickly while maintaining safety and efficiency.

This role requires at least 6 months of guest service experience, a valid driver's license, and clear English communication.

Qualifications

• Experience: At least 6 months of guest service experience.
• License: A valid state driver's license with a safe driving record.
• Age: Must be at least 18 years of age.
• Communication: Ability to communicate effectively in English (written and oral).
• Appearance: Must maintain a professional appearance and demeanor at all times.

Responsibilities

• Lead by Example: Provide and guide your team to deliver 5-Star service.
• Operational Oversight: Oversee shift operations and ensure policy compliance.
• Quality Control: Address guest concerns and maintain smooth facility flow.

Skills

Guest service

Communication

Professional appearance

Driver's license

Customer service

Job description

SP+ Hospitality is seeking a Valet Supervisor in Miami to lead a team delivering 5-Star guest service in a checkout-free parking environment. You will oversee daily shift operations, ensure policy compliance, and support associates to resolve issues quickly while maintaining safety and efficiency.

This role requires at least 6 months of guest service experience, a valid driver's license, and clear English communication.