Valet Supervisor: 5-Star Guest Experience Lead

SP+; Miami (FL); On-site; USD 21,000 - 28,000; Full time

Job summary

SP+ Hospitality is seeking a Valet Supervisor for the Sheraton Miami Airport location. You will lead daily valet operations, ensure guest satisfaction, and model 5-star service while guiding frontline associates.

Responsibilities include shift management, policy adherence, and maintaining a safe, smooth flow of traffic at the parking facility. The role offers hourly pay with tips and opportunities to influence guest experiences.

Qualifications

• Experience: At least 6 months of guest service experience.
• License: A valid state driver's license with a safe driving record.
• Age: Must be at least 18 years of age.
• Communication: Ability to communicate effectively in English (written and oral).
• Appearance: Must maintain a professional appearance and demeanor at all times.

Responsibilities

• Lead by Example: Provide and guide your team to deliver 5-Star service to every guest.
• Professionalism: Maintain a high standard of professionalism to ensure total guest and client satisfaction.
• Positive Experience: Focus on enhancing the well-being of both guests and associates to create memorable experiences.

Skills

Guest service

English communication

Professional appearance

Job description

SP+ Hospitality is seeking a Valet Supervisor for the Sheraton Miami Airport location. You will lead daily valet operations, ensure guest satisfaction, and model 5-star service while guiding frontline associates.

Responsibilities include shift management, policy adherence, and maintaining a safe, smooth flow of traffic at the parking facility. The role offers hourly pay with tips and opportunities to influence guest experiences.