Valet Ramp Lead & Guest Services Champion

Evolution Parking and Guest Services; Sarasota (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

Evolution Parking & Guest Services is seeking a Valet Ramp Captain in Florida to lead the valet team, ensure safety and efficiency of parking operations, and provide exceptional guest service. You will supervise attendants, manage traffic flow, and support the Guest Service Manager while upholding company standards.

You will participate in Crescendo Academy and Leadership Development programs, with required education and 2+ years in a managerial role.

Qualifications

• Associate degree or relevant working experience in business practices including accounting and HR.
• 2+ years in a management position with valet or hospitality exposure.
• Experience with HRIS platforms like ADP and strong customer service.

Responsibilities

• Lead valet team and ensure safe, efficient operations.
• Maintain high levels of guest service and traffic flow.
• Resolve issues in the absence of the Guest Service Manager.
• Ensure keys are properly secured and areas cleaned.
• Participate in Crescendo Academy and leadership programs.
• Adhere to company policies and safety procedures.
• Follow attendance and uniform standards.
• Other duties as assigned.

Skills

Customer service

Leadership

Communication

Organizational skills

Teamwork

Attention to detail

Multitasking

Education

Associate's Degree

High School Diploma

GED

Tools

ADP HRIS

Job description

Evolution Parking & Guest Services is seeking a Valet Ramp Captain in Florida to lead the valet team, ensure safety and efficiency of parking operations, and provide exceptional guest service. You will supervise attendants, manage traffic flow, and support the Guest Service Manager while upholding company standards.

You will participate in Crescendo Academy and Leadership Development programs, with required education and 2+ years in a managerial role.