Valet Ramp Lead: Safety, Service & Team

Evolution Parking and Guest Services; Saint Petersburg (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

Evolution Parking & Guest Services is seeking a Valet Ramp Captain in Saint Petersburg, FL. The role emphasizes safety, efficient vehicle flow, and exceptional guest service, with leadership duties over valet staff and support for the Guest Service Manager.

Ideal candidates bring 2+ years in valet or management, strong customer service, and experience with HRIS platforms (e.g., ADP). A relevant education background is required or equivalent experience.

Qualifications

• Associate's Degree or equivalent experience required.
• Understanding of general business practices including accounting, HR, and customer service.

Responsibilities

• Establish positive guest relationships through consistent service to guests, coworkers, and clients.
• Greet guests professionally on arrival and departure.
• Ensure valet attendants provide top-level customer service.
• Provide leadership and lead by example to improve team performance.
• Monitor traffic flow in the valet staging area and coordinate operations.
• Supervise valet operations and assist in absence of the Guest Service Manager.
• Park and retrieve vehicles safely and efficiently.
• Follow Evolution policies and attendance standards.

Skills

Customer service

Communication

Leadership

Attention to detail

Team collaboration

Education

Associate's Degree

High School Diploma or GED

Tools

ADP HRIS

Job description

Evolution Parking & Guest Services is seeking a Valet Ramp Captain in Saint Petersburg, FL. The role emphasizes safety, efficient vehicle flow, and exceptional guest service, with leadership duties over valet staff and support for the Guest Service Manager.

Ideal candidates bring 2+ years in valet or management, strong customer service, and experience with HRIS platforms (e.g., ADP). A relevant education background is required or equivalent experience.