Valet Ramp Lead & Guest Experience Champion

Evolution Parking and Guest Services; Tampa (FL); On-site; USD 40,000 - 50,000; Full time

Job summary

Evolution Parking and Guest Services in Tampa, Florida is looking for a Valet Ramp Captain responsible for ensuring the safety and efficiency of parking guest vehicles. The role includes leading the valet team, maintaining guest relationships, and supervising operations. Ideal candidates have a management background in valet services and strong customer service skills. This position offers opportunities for advancement within a supportive organizational framework.

Qualifications

• 2+ years in a management position.
• Experience in valet parking.
• Valid US Driver's License.

Responsibilities

• Ensure valet attendants provide the highest level of customer service.
• Monitor and maintain traffic flow throughout the valet staging area.
• Supervise valet operations and resolve issues.

Skills

Strong customer service and client relationship skills

Excellent oral and written communication skills

Strong technology proficiency

Strong organizational skills

Exceptional attention to detail

Education

Associate's Degree, High School Diploma, or GED

Tools

HRIS platforms like ADP

Job description

Evolution Parking and Guest Services in Tampa, Florida is looking for a Valet Ramp Captain responsible for ensuring the safety and efficiency of parking guest vehicles. The role includes leading the valet team, maintaining guest relationships, and supervising operations. Ideal candidates have a management background in valet services and strong customer service skills. This position offers opportunities for advancement within a supportive organizational framework.