Valet Ramp Captain: Lead Guest Service & Parking

Evolution Parking & Guest Services, LLC; Georgia; On-site; USD 42,000 - 60,000; Full time

Job summary

A leading valet service provider in Georgia is seeking a Valet Ramp Captain focused on ensuring vehicle safety and delivering exceptional service. This role involves supervising valet operations, leading staff, and establishing positive guest relationships. The ideal candidate will have 2+ years of management experience, a valid US Driver's License, and strong customer service skills. This position requires excellent communication and organizational abilities, making it ideal for those passionate about guest hospitality and team leadership.

Qualifications

• Experience in valet parking.
• Valid US Driver's License.
• 2+ years in a management position.
• Experience with Customer Service.

Responsibilities

• Ensure the safety and efficiency of parking guest vehicles.
• Establish positive guest relationships through consistent delivery of customer service.
• Ensure valet attendants provide the highest level of customer service.
• Supervise valet operations and resolve issues in absence of the Guest Service Manager.

Skills

Strong customer service and client relationship skills

Excellent oral and written communication skills

Strong technology proficiency

Strong organizational skills

Ability to collaborate effectively

Attention to detail

Education

Associate's Degree, High School Diploma, or GED

Tools

HRIS platforms (such as ADP)

Job description

A leading valet service provider in Georgia is seeking a Valet Ramp Captain focused on ensuring vehicle safety and delivering exceptional service. This role involves supervising valet operations, leading staff, and establishing positive guest relationships. The ideal candidate will have 2+ years of management experience, a valid US Driver's License, and strong customer service skills. This position requires excellent communication and organizational abilities, making it ideal for those passionate about guest hospitality and team leadership.