Valet Operations Supervisor | Tips Included

SP+; West Palm Beach (FL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible spending accounts

Long/short term disability

Life insurance

Accident insurance

401k

Paid time off

Job summary

SP+, a Metropolis company, seeks a Supervisor, Valet Operations in West Palm Beach to lead day-to-day valet activities and ensure courteous, timely service within contract guidelines.

Responsibilities include hiring and coaching the valet team, scheduling, safety and audit compliance, daily paperwork, and staging plans to maximize parking capacity. A high school diploma and valid driver’s license are required.

Qualifications

• High school diploma or equivalent with at least 6 months related experience or training.
• Valid driver's license with acceptable driving record.
• Ability to drive a vehicle with a manual transmission may be required depending on location.
• Clear spoken and written communication.
• Customer service orientation.
• Ability to adapt to changing conditions.

Responsibilities

• Greet guests courteously.
• Ensure customers are receiving timely service.
• Assist customers in and out of their vehicle.
• Drive, park, and retrieve customer vehicles safely.
• Assist with hiring, training, and coaching valet team.
• Create staffing schedule according to daily vehicle volume.
• Maintain compliance with SOPs and ensure vehicle safety and key security.
• Prepare and process daily paperwork per audit standards.
• Keep drive lanes and crosswalks clean of debris or spills.
• Create and implement a staging plan to maximize parking capacity.
• Distinguish vehicle makes and models; know general vehicle operations.
• Substitute for any position when needed.
• Complete other duties as needed.

Skills

Oral communication

Written communication

Customer service

Adaptability

Judgment

Physical stamina

Education

High school diploma or equivalent

6 months related experience or training

Job description

SP+, a Metropolis company, seeks a Supervisor, Valet Operations in West Palm Beach to lead day-to-day valet activities and ensure courteous, timely service within contract guidelines.

Responsibilities include hiring and coaching the valet team, scheduling, safety and audit compliance, daily paperwork, and staging plans to maximize parking capacity. A high school diploma and valid driver’s license are required.