Valet Operations Leader: Guest Experience & Team Coach

Parking Management Company; Austin (TX); Vor Ort; USD 35.000 - 45.000; Vollzeit

Benefits dieser Stelle

Health insurance

401K options

Tuition assistance

Paid time off

Bonus opportunities

Zusammenfassung

A national hospitality services leader is seeking a Guest Service Coordinator in Austin, TX. This role involves supporting valet operations, ensuring efficient vehicle flow, and delivering exceptional guest service while maintaining high service standards. The successful candidate will oversee daily operations, manage staff, and address guest concerns effectively. This position offers growth opportunities and a collaborative environment that thrives on delivering quality guest experiences.

Qualifikationen

• Minimum 1 year of supervisory experience in customer service/hospitality.
• Valid driver's license and reliable transportation required.
• Ability to maintain an acceptable motor vehicle record.

Aufgaben

• Assist the Guest Service Manager in overseeing daily valet operations.
• Address guest questions and service issues with professionalism.
• Lead daily pre-shift meetings and encourage teamwork.

Kenntnisse

Customer service

Communication

Leadership

Problem-solving

Ausbildung

High school diploma or GED

Jobbeschreibung

A national hospitality services leader is seeking a Guest Service Coordinator in Austin, TX. This role involves supporting valet operations, ensuring efficient vehicle flow, and delivering exceptional guest service while maintaining high service standards. The successful candidate will oversee daily operations, manage staff, and address guest concerns effectively. This position offers growth opportunities and a collaborative environment that thrives on delivering quality guest experiences.