Valet Operations Leader: Guest Experience & Team Coach

Parking Management Company; Austin (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health insurance

401K options

Tuition assistance

Paid time off

Bonus opportunities

Job summary

A national hospitality services leader is seeking a Guest Service Coordinator in Austin, TX. This role involves supporting valet operations, ensuring efficient vehicle flow, and delivering exceptional guest service while maintaining high service standards. The successful candidate will oversee daily operations, manage staff, and address guest concerns effectively. This position offers growth opportunities and a collaborative environment that thrives on delivering quality guest experiences.

Qualifications

• Minimum 1 year of supervisory experience in customer service/hospitality.
• Valid driver's license and reliable transportation required.
• Ability to maintain an acceptable motor vehicle record.

Responsibilities

• Assist the Guest Service Manager in overseeing daily valet operations.
• Address guest questions and service issues with professionalism.
• Lead daily pre-shift meetings and encourage teamwork.

Skills

Customer service

Communication

Leadership

Problem-solving

Education

High school diploma or GED

Job description

A national hospitality services leader is seeking a Guest Service Coordinator in Austin, TX. This role involves supporting valet operations, ensuring efficient vehicle flow, and delivering exceptional guest service while maintaining high service standards. The successful candidate will oversee daily operations, manage staff, and address guest concerns effectively. This position offers growth opportunities and a collaborative environment that thrives on delivering quality guest experiences.