Valet Guest Services – Parking & Luggage Help

Towne; Austin (TX); On-site; USD 14,000 - 18,000; Full time

Benefits offered by this job

401k retirement savings plan

Accident and illness insurance

Telemedicine benefits

Job summary

Towne Park in Austin seeks a Guest Service Associate to deliver exceptional hospitality, park and retrieve vehicles, assist guests with luggage, and provide outstanding guest service at the arrival and departure points.

The role emphasizes safety, efficiency, and clear communication. A high school diploma or GED, valid driver’s license, and customer-service focus are required for consideration; competitive hourly pay with tips and benefits are offered.

Qualifications

• High school diploma or GED required.
• Must hold a valid driver’s license for the state of employment.
• One month related experience and/or training or equivalent combination of education and experience.

Responsibilities

• Greet guests and maintain a friendly, professional demeanor.
• Park and retrieve vehicles, assist with luggage, and open doors as needed.
• Assist guests with directions, taxis, reservations, and local attractions information.
• Explain parking rates and procedures; issue/collect tickets and keys; log ticket information and revenue.

Skills

English language proficiency

Reading and writing

Simple instructions comprehension

Verbal communication

Numerical calculation

Time and scheduling awareness

Vehicle operation (manual transmission

Parking procedures

Parking safety

Education

High school diploma or GED

Job description

Towne Park in Austin seeks a Guest Service Associate to deliver exceptional hospitality, park and retrieve vehicles, assist guests with luggage, and provide outstanding guest service at the arrival and departure points.

The role emphasizes safety, efficiency, and clear communication. A high school diploma or GED, valid driver’s license, and customer-service focus are required for consideration; competitive hourly pay with tips and benefits are offered.