Valet Operations Lead — Guest Experience

Parking Management Company; West Palm Beach (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health benefits

401K

Tuition assistance

Paid time off

Bonus opportunities

Job summary

Parking Management Company delivers valet and self-parking management with a focus on hospitality and guest experience. The Valet Attendant greets guests, parks and retrieves vehicles, and upholds safety and service standards across indoor and outdoor facilities.

Responsibilities include vehicle inspections, staying compliant with policies, maintaining tidy valet areas, and collaborating with team members to ensure a seamless guest experience.

Qualifications

• High school diploma or GED is required or preferred.
• Customer service attitude and a willing, helpful demeanor are mandatory.
• Valid driver's license and reliable transportation required; clean background check supported.

Responsibilities

• Inspect vehicles and document parking locations.
• Park and retrieve guest vehicles safely and efficiently.
• Maintain safety procedures and proper key handling.
• Ensure attendance and adhere to timekeeping policies; clock in/out for shifts and report tips.
• Keep valet areas clean, organized, and presentable at all times.
• Provide courteous guest service, resolve issues, and support teamwork.
• Maintain regular attendance and proper uniform grooming; clock in on time.
• Attend staff meetings and complete all training modules.

Skills

Customer service

Communication

Professionalism

Education

High school diploma or GED

Job description

Parking Management Company delivers valet and self-parking management with a focus on hospitality and guest experience. The Valet Attendant greets guests, parks and retrieves vehicles, and upholds safety and service standards across indoor and outdoor facilities.

Responsibilities include vehicle inspections, staying compliant with policies, maintaining tidy valet areas, and collaborating with team members to ensure a seamless guest experience.