Valet Operations Lead — Exceptional Guest Experience

Classifieds24.org; Miami (FL); On-site; USD 28,000 - 36,000; Full time

Job summary

ABM is seeking a Lead Valet to oversee valet operations and ensure safe, efficient parking and vehicle retrieval while delivering exceptional guest service. You will manage a team of attendants, coordinate traffic flow, handle payments and daily revenue reporting, and ensure compliance with policies in an outdoor environment.

The role emphasizes strong customer interaction, teamwork, and the ability to respond to peak times, with a focus on safety and professionalism in all weather conditions.

Qualifications

• Must be 21 years of age.
• Must possess a valid driver’s license.
• Must be able to operate both standard and automatic transmissions.

Responsibilities

• Coordinate traffic flow and communicate valet procedures clearly to guests.
• Monitor parking and retrieve vehicles safely and efficiently.
• Assist guests with loading and unloading as needed.
• Collect and secure guest keys and reconcile daily revenue.

Skills

Customer service

Team coordination

Communication

Safety awareness

Job description

ABM is seeking a Lead Valet to oversee valet operations and ensure safe, efficient parking and vehicle retrieval while delivering exceptional guest service. You will manage a team of attendants, coordinate traffic flow, handle payments and daily revenue reporting, and ensure compliance with policies in an outdoor environment.

The role emphasizes strong customer interaction, teamwork, and the ability to respond to peak times, with a focus on safety and professionalism in all weather conditions.