Valet Guest Concierge — Outdoor, Customer-Focused

ABM Industries; Nashville (TN); On-site; USD 17,000 - 28,000; Part time

Job summary

ABM Industries is seeking a Valet to provide professional, courteous guest services in a front-line role. The position involves coordinating traffic flow, assisting guests with loading and unloading, and handling payments and revenue reporting.

This role operates outdoors in various weather conditions and requires strict adherence to traffic laws and site policies. Ideal candidates will be 21+, hold a valid driver’s license, and be able to drive both manual and automatic transmissions.

Qualifications

• Must be 21 years of age.
• Must possess a valid driver’s license.
• Must be able to operate both standard and automatic transmissions.

Responsibilities

• Coordinate traffic flow.
• Communicate valet procedure, information and directions clearly and effectively with guests.
• Understand and respond appropriately to basic customer and team member inquiries.
• Monitor illegal parking, and immediately store vehicles.
• Interact with guests in a friendly manner.
• Assist guests with loading and unloading.
• Collect and secure guest keys.
• Predict and communicate traffic flow peaks and lot issues.
• Identify and arrange for extra support for extended wait times.
• Accurately tally and split the tip pool.
• Receive and receipt a variety of valet payments.
• Accurately reconcile and report daily revenue.
• Project currency and coin requirements and re-order as necessary.
• Operate, park and retrieve all vehicles in a safe manner by obeying all traffic laws, Facility policies, and applicable pedestrian regulations.
• Work in an outdoor unprotected environment in all climates for extended periods of time.
• Keep work area clean of debris.

Skills

Customer service

Communication

Teamwork

Punctuality

Job description

ABM Industries is seeking a Valet to provide professional, courteous guest services in a front-line role. The position involves coordinating traffic flow, assisting guests with loading and unloading, and handling payments and revenue reporting.

This role operates outdoors in various weather conditions and requires strict adherence to traffic laws and site policies. Ideal candidates will be 21+, hold a valid driver’s license, and be able to drive both manual and automatic transmissions.