Valet Operations Lead: Guest Service & Safety

Adver.info; Miami (FL); On-site; USD 17,000 - 28,000; Full time

Job summary

ABM is seeking a Lead Valet to oversee valet operations at our Miami location, ensuring safe parking and exceptional guest service. You will manage attendants, handle payments, and maintain daily revenue reports while upholding safety policies.

This role requires outdoor work in all weather, strong communication, and the ability to coordinate with guests and team members. ABM emphasizes equal opportunity employment and veteran-friendly hiring practices.

Qualifications

• Must be 21 years of age.
• Must possess a valid driver’s license.
• Must be able to operate both standard and automatic transmissions.

Responsibilities

• Coordinate traffic flow
• Communicate valet procedure, information and directions clearly and effectively with guests.
• Understand and respond appropriately to basic customer and team member inquiries.
• Monitor illegal parking, and immediately store vehicles.
• Interact with guests in a friendly manner
• Assist guests with loading and unloading
• Collect and secure guest keys
• Predict and communicate traffic flow peaks and lot issues
• Identify and arrange for extra support for extended wait times.
• Accurately tally and split the tip pool
• Receive and receipt a variety of valet payments
• Accurately reconcile and report daily revenue
• Project currency and coin requirements and re-order as necessary.
• Operate, park and retrieve all vehicles in a safe manner by obeying all traffic laws, Facility policies, and applicable pedestrian regulations.
• Work in an outdoor unprotected environment in all climates for extended periods of time
• Keep work area clean of debris.
• Must be 21 years of age
• Must possess a valid driver’s license
• Must be able to operate both standard and automatic transmissions

Job description

ABM is seeking a Lead Valet to oversee valet operations at our Miami location, ensuring safe parking and exceptional guest service. You will manage attendants, handle payments, and maintain daily revenue reports while upholding safety policies.

This role requires outdoor work in all weather, strong communication, and the ability to coordinate with guests and team members. ABM emphasizes equal opportunity employment and veteran-friendly hiring practices.