Valet Team Lead: Elevate Guest Service & Parking

Globalclassifieds.info

Miami (FL)

On-site

USD 21,000 - 30,000

Full time

2 days ago
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Benefits package

Job summary

ABM is hiring for a Lead Valet to oversee valet operations, ensuring efficient and safe parking and retrieval of vehicles while delivering excellent customer service. The role includes supervising attendants, coordinating traffic flow, and handling guest interactions in an outdoor, front-line environment.

The position emphasizes safety, punctuality, and accurate handling of payments and revenue reporting. ABM is a large facility services provider with a broad benefits program.

Qualifications

  • Must be 21 years of age.
  • Must possess a valid driver’s license.
  • Clear communication with guests and team members.
  • Ability to work outdoors in various climates and extended periods.

Responsibilities

  • Coordinate traffic flow and guest parking.
  • Communicate valet procedures and directions clearly to guests.
  • Respond to customer inquiries and assist guests with loading/unloading.
  • Monitor parking area for safety and report issues.
  • Accept and process valet payments and receipts.
  • Reconcile daily revenue and manage tip pool distribution.
  • Park, retrieve, and safeguard vehicles following policy and safety rules.

Skills

Team leadership
Customer service
Communication
Traffic management
Safety awareness

Tools

Cash handling systems

Job description

ABM is hiring for a Lead Valet to oversee valet operations, ensuring efficient and safe parking and retrieval of vehicles while delivering excellent customer service. The role includes supervising attendants, coordinating traffic flow, and handling guest interactions in an outdoor, front-line environment.

The position emphasizes safety, punctuality, and accurate handling of payments and revenue reporting. ABM is a large facility services provider with a broad benefits program.

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