Valet Operations & Client Relations Lead

Parking Management Company; Little Rock (AR); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health benefits

401K

Tuition assistance

Paid time off

Bonus opportunities

Paid training

Perks at Work discounts

Military friendly employer

Job summary

Parking Management Company (PMC) is seeking a Valet Account Manager to oversee daily valet operations at assigned locations, ensuring first-class guest service, strong client relationships, and compliance with company standards. You will manage scheduling, staffing, payroll, and revenue tracking, coach hourly associates, report to the City/Area Manager, and lead process improvements.

A high school diploma and 3+ years supervisory experience in parking or hospitality are required; a background in

Qualifications

• High school diploma or GED required; at least three years of supervisory experience in parking, hospitality, or a similar customer service field.
• Leadership training or certifications in business management are beneficial.

Responsibilities

• Oversee daily valet operations at assigned locations, ensuring exceptional guest service and contract compliance.
• Manage scheduling, staffing, and quality assurance to ensure smooth operations.
• Monitor site revenue, payroll, and expenses; coordinate with Regional Director on budget and cost controls.

Skills

Supervisory experience

Customer service

Leadership

Payroll management

Budgeting and financial oversight

Communication

Education

High school diploma or GED

Job description

Parking Management Company (PMC) is seeking a Valet Account Manager to oversee daily valet operations at assigned locations, ensuring first-class guest service, strong client relationships, and compliance with company standards. You will manage scheduling, staffing, payroll, and revenue tracking, coach hourly associates, report to the City/Area Manager, and lead process improvements.

A high school diploma and 3+ years supervisory experience in parking or hospitality are required; a background in